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    Grand Hyatt Playa del Carmen Resort (Playa del Carmen, Mexico)

    Grand Hyatt Playa del Carmen Resort (Playa del Carmen, Mexico)

    About Grand Hyatt Playa del Carmen Resort

    Situated on a 150-metre stretch of Marmita’s Beach, Grand Hyatt Playa del Carmen Resort is an ultra-modern 5-star hotel offering unmatched Caribbean views and three infinity pools, just steps away from the area’s popular Fifth Avenue. Calming bedrooms and suites feature “beach chic” decoration, Hyatt Grand Beds, floor to ceiling windows, robes, complimentary bottled water, minibars, coffee makers, satellite TV and rain showers. Choose between sea or mangrove views. The hotel features a Teen Arcade, a fitness centre, three pools and the tranquil, Cenote Spa. There is dedicated meetings and events space, free parking and free Wi-Fi. La Cocina serves international food for breakfast, lunch, dinner. Sushi 'N' Raw Bar serves sushi and Japanese specialties, whilst The Grill at 126 offers up fresh seafood and steaks for dinner. El Paseo provides three perfect spots: Kiosko (snacks), el Café (coffee and snacks) and the resort's main bar. Grand Hyatt Playa del Carmen Resort is a 17-minute drive from Xcaret and 45-minutes’ drive from Cancun International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 6533  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  9.4 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    You can't beat its beach-front location

    Situated right on the beach, you'll feel like you've got the world at your feet as you take in those expansive sea views. Guests love being able to walk out of their rooms and straight onto its impressive pool and beach area to enjoy the infinity pools and the sand with ease.

    positive:

    The Cenote Spa is fabulous

    Unwind and switch off as you enter the stunningly designed Cenote Spa. A real show-case of this hotel, the spa received high praise by many de-stressed guests and offers a range of treatments that will get your holiday off to a very relaxing start.

    positive:

    Modern luxury

    With plush Hyatt Grand Beds and floor to ceiling windows this beach-front hotel feels incredibly luxurious, light and spacious. Guests love the well-thought out design and the unrivalled comfort in the contemporary bedrooms and suites which enable you to relax during your stay in Mexico.


    Negative Reviews

    negative:

    Noisy beach-front neighbours

    Unfortunately, some guests mention that the tranquil atmosphere of the Grand Hyatt Playa del Carmen Resort is interrupted on occasion by music coming from nearby beach bars and clubs. It's understood that Hyatt are working with the beach club on this issue.

    negative:

    Breakfast is expensive

    There's no escaping it - breakfast might be big but at this 5-star hotel it doesn't come at a cheap price.

    negative:

    Some dislike the seaweed

    A very small handful of guests have mentioned that seaweed at the beach was an issue, although efforts are made to minimise it.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Body treatments
    Property amenities
    1. Arcade/Video games
    2. Lift
    3. Gym
    4. Parking
    5. Terrace
    6. Porter service
    7. Pets allowed
    8. Hotel bar
    9. Beach bar
    10. Outdoor swimming pool
    11. Hotel safe
    12. Supermarket
    13. Conference rooms
    14. Non-smoking rooms
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Beach
    20. Sun umbrellas
    21. Laundry service
    22. Spa
    23. Public WiFi
    24. Room service
    25. 24-hour room service
    26. Trouser press
    27. Doctor on site
    28. Car hire
    29. Concierge
    30. Airport shuttle
    31. Free WiFi in public areas
    32. ATM
    33. Valet parking
    34. Pool
    35. Luggage storage
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. Kids' pool
    40. Regular disinfection
    41. Hand sanitizer provided
    42. Temperature screening
    43. Masks provided
    44. Safe distance
    45. Online check-in/check-out
    46. New safety protocols
    47. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Fan
    16. Free WiFi (rooms)
    17. Coffee machine
    18. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Diving
    4. Table tennis
    5. Yoga
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    1a Avenida esquina Calle 26,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 9848751234 | Fax: +52 9848751235

    Frequently Asked Questions about Grand Hyatt Playa del Carmen Resort

    • Is there a pool area at Grand Hyatt Playa del Carmen Resort?

      Yes, Grand Hyatt Playa del Carmen Resort offers 2 pool areas.

    • Are pets allowed at Grand Hyatt Playa del Carmen Resort?

      Yes, Grand Hyatt Playa del Carmen Resort has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Grand Hyatt Playa del Carmen Resort?

      Yes, Grand Hyatt Playa del Carmen Resort provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Grand Hyatt Playa del Carmen Resort?

      Check-in at Grand Hyatt Playa del Carmen Resort is available from: . Check-out time is by .

    • Where is Grand Hyatt Playa del Carmen Resort located?

      Grand Hyatt Playa del Carmen Resort is located in 1a Avenida esquina Calle 26, 77710, Playa del Carmen, Mexico.

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