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    Grand Palladium Colonial Resort & Spa (Akumal, Mexico)

    Grand Palladium Colonial Resort & Spa (Akumal, Mexico)

    About Grand Palladium Colonial Resort & Spa

    Set in Riviera Maya and surrounded by beautiful greenery, the Grand Palladium Colonial Resort & Spa offers five-star luxury and easy access to the beach. All guest rooms boast a balcony, air conditioning and a minibar. Guests can upgrade to a suite to benefit from more living space, an outdoor Mayan shower and/or jacuzzi on the terrace. Guests can take a dip in one of seven freshwater pools, or visit the spa for a relaxing beauty treatment. Other activities available at the Grand Palladium Colonial Resort & Spa include diving, mini golf and volleyball. Guests staying here can choose to eat in one of 13 restaurants - five buffet style and eight a la carte. A variety of bars are situated in the resort, serving a vast array of alcoholic and non-alcoholic beverages. Guests may visit the famous Chichén Itzá, or join an excursion to explore the nearby Cenotes (water-filled caves). Other excursions available include dolphin watching, exploring Mayan ruins and experiencing the Cirque du Soleil.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index based on 12153  reviews from:
    • Hotels.com(8.2/10)
    • LocationVery good  8.4 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Great pools

    Guests love the pools at this resort. The freshwater pools are warm and deep, with the adult-only pools being quiet and relaxing. There is also a salt water pool boasting a variety of fish.

    positive:

    Fantastic food at the a la cartes

    The a la carte restaurants get great reviews, with guests especially enjoying the Japanese restaurant (Sumptuori), and Rodizio - a Brazilian, serving up a variety of different meats. Why not visit El Dorado steakhouse and have your food cooked in front of you?

    positive:

    Amazing entertainment

    The animation team here receive great feedback from guests. Working from morning until night, they are on a mission to keep you entertained throughout the duration of the stay - without being pushy, as at some resorts. Guests felt the evening shows were diverse and entertaining.


    Negative Reviews

    negative:

    Gets too busy

    Some guests have felt that at busy times, it seemed that the hotel could not cope with the amount of people staying. These guests reported long queues at mealtimes, difficulty obtaining a sunbed and problems trying to catch the attention of staff. It's worth noting that this seemed to be an odd day here and there, rather than a running theme over a long period of time.

    negative:

    More choice needed in the buffet restaurants

    Some guests felt that there isn't enough variety in the buffet restaurants, and the same dishes are served day in, day out. That said, there are more than enough a la cartes on the complex to keep your tastebuds satisfied.

    negative:

    Rocky beach

    It's worth noting that parts of the beach are quite rocky, and not suitable for bare feet. Those who wish to take a dip in the water should take some swim shoes with them to avoid injury.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    6. Body treatments
    7. Hammam
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance Hall/lobby
    5. Express check-in / out
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Hotel bar
    11. Beach bar
    12. Pool bar
    13. Outdoor swimming pool
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. Restaurant
    18. 24-hour reception
    19. On-site boutique shopping
    20. Snack bar
    21. Beach
    22. Sun umbrellas
    23. Deck chairs
    24. Towels at the pool
    25. Laundry service
    26. Spa
    27. Public WiFi
    28. Room service
    29. Organised activities
    30. Doctor on site
    31. Car hire
    32. Concierge
    33. Free WiFi in public areas
    34. Pool
    35. Luggage storage
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. Kids' pool
    40. Regular disinfection
    41. Hand sanitizer provided
    42. Temperature screening
    43. Masks provided
    44. Safe distance
    45. Response protocol
    46. Online check-in/check-out
    47. New safety protocols
    48. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Satellite TV
    11. Desk
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Fan
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Flatscreen TV
    20. Closet
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Shooting
    4. Boats to rent
    5. Fitness
    6. Mini golf
    7. Surfing
    8. Tennis court
    9. Diving
    10. Table tennis
    Theme / Type
    1. Convention Centre Hotel
    For children
    1. Playground
    2. Kids' club
    Food and beverage
    1. All inclusive (upon inquiry)

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Carretera Chetumal,  77710,  Akumal,  Mexico
    Telephone: +52 9848772100 | Fax: +52 9848772105 | 

    Frequently Asked Questions about Grand Palladium Colonial Resort & Spa

    • Is there a pool area at Grand Palladium Colonial Resort & Spa?

      Yes, Grand Palladium Colonial Resort & Spa offers 2 pool areas.

    • Are pets allowed at Grand Palladium Colonial Resort & Spa?

      No, Grand Palladium Colonial Resort & Spa doesn’t allow pets.

    • Is parking available at Grand Palladium Colonial Resort & Spa?

      Yes, Grand Palladium Colonial Resort & Spa provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Grand Palladium Colonial Resort & Spa?

      Check-in at Grand Palladium Colonial Resort & Spa is available from: . Check-out time is by .

    • Where is Grand Palladium Colonial Resort & Spa located?

      Grand Palladium Colonial Resort & Spa is located in Carretera Chetumal, 77710, Akumal, Mexico.

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