About The Fernhurst by Greene King Inns
The Fernhurst by Greene King Inns is a 4-star guest lodge situated in Blackburn that features modern guest rooms, a restaurant and a bar and lounge.
Non-smoking guest rooms feature coffee and tea facilities, a hair dryer and a television.
Services and amenities offered at the hotel include childcare services, 24-hour front desk, luggage storage, complimentary Wi-Fi, free parking and billiards tables.
The on-site restaurant serves a full, cooked breakfast each morning and traditional meals all day long.
The Fernhurst by Greene King Inns is located close to Ewood Park, Blackburn Rover's Football Grounds and several golf clubs. The centre of Blackburn is located only one kilometre from the hotel.
Positive Reviews
positive:
Spotless, Newly-refurbished Rooms.
The large and spotlessly-clean guest rooms at The Fernhurst have been refurbished and feature modern amenities and stylish decor. Guests also reported that appliances and amenities are plentiful and in working order, beds are comfortable and there's lots
positive:
The Food is Delicious and Plentiful.
The food served at the hotel restaurant is delicious and filling with well-prepared, high-quality items that are well-presented. Also reported was a wide variety of cooked items, toppings, appetizers and desserts and quick and accommodating service.
positive:
Wonderful, First-class Service.
A warm, friendly welcome is what guests first experience upon arrival at this hotel and this level of first-class service continues throughout an entire stay. Guests reported that staff provide all the information guests need for a an enjoyable stay and t
Negative Reviews
negative:
A lot of Noise in the Rooms and Around the Hotel.
The toilets in the rooms make a lot of noise when flushed and that there is noise coming from other sources such as people walking and having conversations in other rooms due to a lack of soundproofing and loud, yelling guests returning to the hotel late
negative:
Cold and Unkempt Guest Rooms.
The rooms at The Fernhurst are cold and damp and guests reported a number of other issues including a smell of stale cigarette smoke, hard pillows and uncomfortable beds, stained walls and bedding, dirty shower curtains, mould in showers, broken fans and
negative:
Unprofessional and Unaccommodating Staff.
Guests reported that the reception desk is not staffed and staff members are hard to located when issues arise. Guests reported that when they did deal with staff, they were unprofessional and unaccommodating. When issues arise, staff members either laugh