About Holiday Inn Basildon, an IHG Hotel
Conveniently located beside Festival Leisure Park, the Holiday Inn Basildon, an IHG Hotel offers comfortable accommodations and free on site parking.
The smoke-free guest rooms at the Holiday Inn Basildon, an IHG Hotel feature cable TVs with pay-per-view. Wi-Fi is complimentary in Executive Club rooms, and available at an additional fee in standard rooms.
The hotel offers a 24 hour front desk, daily housekeeping, and laundry services. The staff is fluent in eleven languages.
A full English and Continental Breakfast is served daily in the Lounge Bar, which overlooks the lake and gardens. Room service is available 24 hours.
The adjacent Festival Leisure Park offers an Empire Cinema, Hollywood Bowl, and a wakeboard park, as well as many popular chain restaurants. The Lakeside Shopping Centre is 20 minutes away by car. Guests might also enjoy a trip to Wat Tyler Country Park, just 6 miles away.
Positive Reviews
positive:
Clean, comfortable rooms.
Most guests report that their rooms are very clean and comfortable. Several guests noted that the bed linens are of good quality and that the towels are nice and fluffy too. Odd numbered rooms have views of the garden and/or lake, and guests often describ
positive:
Breakfast of champions.
Many guests enjoy the breakfast at the Holiday Inn Basildon. There is a choice of full English or Continental, and several guests note that not only do they serve bacon, it's perfectly crisp. Kids of all ages adore the pancake machine.
positive:
Warm, welcoming staff.
Many guests are pleased to receive a warm welcome after a long day's drive, and describe the reception staff are polite and professional. The managers are quick to resolve minor issues and also to provide thoughtful touches in the rooms when made aware of
Negative Reviews
negative:
No one wants to pay for Wi-Fi...
Wi-Fi is complimentary at the Executive Club level, but guests in standard rooms widely consider the additional charge for it to be excessive. A few guests who did use the complimentary Wi-Fi had trouble maintaining their connection, and had to login seve
negative:
Rooms beginning to reveal their age...
While most guests find the rooms comfortable, many also note that the furnishings are a little tired. Others note worn or stained carpets, or bathroom fixtures ready for replacement. An unfortunate few reported housekeeping oversights in the bathrooms.
negative:
"Bas Vegas" has its pros and cons...
Locals refer to the next door Festival Leisure Park as "Bas Vegas" for its many entertainment, restaurant, and nightlife options. While some guests at the Holiday Inn Basildon thoroughly enjoy these amenities, others end up making use of the complimentary