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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Holiday Inn Guatemala, an IHG Hotel (Guatemala, Guatemala)

    Holiday Inn Guatemala, an IHG Hotel (Guatemala, Guatemala)

    About Holiday Inn Guatemala, an IHG Hotel

    Holiday Inn Guatemala, an IHG Hotel is a 4-star, family-friendly hotel situated in the Zona Viva area of Guatemala City that features a restaurant, a bar, an outdoor swimming pool and a business center. Each elegant and modern room is air-conditioned and features a full bathroom with complimentary toiletries and a hair dryer.  Other amenities include cable television, complimentary newspapers, coffee and tea facilities and an iPod dock. Free parking is avaialble to all guests and complimentary Wi-Fi internet service is available throughout the hotel.  A fitness center, free airport shuttle, 24-hour reception, laundry facilities, luggage storage and a tour desk are also available. A buffet breakfast is served each morning and coffee and tea is served in the lobby throughout the day. La Aurora International Airport is only ten minutes away from Holiday Inn Guatemala, an IHG Hotel and Plaza Fontabella Shopping Center, Union Church of Guatemala, The Village Shopping Center and El Obelisco are also nearby.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 10177  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.9 / 10
    • ServiceVery good  8.3 / 10

    Positive Reviews

    positive:

    Excellent, Well-maintained Facilities

    The whole area of the hotel is beautiful with excellent facilities. Guests reported that the lobby is bright, inviting and very clean, the swimming pool is well-maintained and warm and the fitness center features modern equipment.

    positive:

    Easy Access to Everything the City Has to Offer

    Getting to this hotel is easy when it is located in such a central area and there is a shuttle bus to take guests there from the airport.  Everything guests will want to see in the city is located only a short distance away.  There are always pl

    positive:

    The Full Breakfast is Delicious

    Guests reported that there is a wide variety of hot and cold items available including items for guests with special dietary needs.  Everything is fresh, healthy and delicious.


    Negative Reviews

    negative:

    Staff is Rude and Uncaring

    Guests reported that staff members at this hotel are quite curt and unfriendly with guests, especially when complaints are made or guests have special requests.  Staff members provide false information about local attractions, they get defensive when

    negative:

    Run-Down Rooms with Poor Air-conditioning

    The guest rooms are quite dirty and run-down with air-conditioning units that only blow warm air around.  Guests reported that the carpet in the rooms is stained, there's a lack of hot water in the showers and the sinks leak.  Also reported was

    negative:

    There is a lot of Noise Around the Hotel

    There are a few clubs located in close proximity to the hotel and guests reported that the loud music and drunken, yelling patrons can be heard clearly in the rooms.  Also reported was loud air-conditioning units.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Gym
    5. Hotel safe
    6. Non-smoking rooms
    7. Restaurant
    8. On-site boutique shopping
    9. Snack bar
    10. Deck chairs
    11. Public WiFi
    12. Room service
    13. Shoe cleaning
    14. Free WiFi in public areas
    15. Housekeeping
    16. Free WiFi
    17. Breakfast
    18. Hand sanitizer provided
    19. Temperature screening
    20. Masks provided
    21. Safe distance
    22. Response protocol
    23. Online check-in/check-out
    24. New safety protocols
    25. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Windows that open
    4. Television
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Small lounge
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Outdoor grill
    Sports facilities
    1. Fitness
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 13:00

    Contact

    Primera Avenida 13-22,Zona 10,  1010,  Guatemala,  Guatemala
    Telephone: +502(2)4210000 | Fax: +502(2)3322584 | 

    Frequently Asked Questions about Holiday Inn Guatemala, an IHG Hotel

    • Is there a pool area at Holiday Inn Guatemala, an IHG Hotel?

      No, Holiday Inn Guatemala, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Guatemala, an IHG Hotel?

      No, Holiday Inn Guatemala, an IHG Hotel doesn’t allow pets.

    • Is parking available at Holiday Inn Guatemala, an IHG Hotel?

      Yes, Holiday Inn Guatemala, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Guatemala, an IHG Hotel?

      Check-in at Holiday Inn Guatemala, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Guatemala, an IHG Hotel located?

      Holiday Inn Guatemala, an IHG Hotel is located in Primera Avenida 13-22,Zona 10, 1010, Guatemala, Guatemala.

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