About Bay of Palms
Set on the Pine Lake waterfront, Bay of Palms offers studio, one and two bedroom holiday apartments in a picturesque, tropical surroundings.
Each apartment is equipped with air conditioning, ceiling fans, TV with DVD player and free Wi-Fi as well as tea and coffee making facilities. Some apartments also have a kitchenette and separate lounge and dining room.
The property features a a barbecue area, outdoor pool, spa and Jacuzzi. Drinks are served at the licenced bar and the games room includes a pool table and arcade games. Smoking is permitted only in a designated area which is located in the car park.
Locally the Sport's Club Bistro and the eateries at the Pine shopping centre are a few minutes’ walk away.
Bay of Palms is within 35-minutes’ drive of the Dreamworld, Warner Bros. Movie World and Wet ‘n‘ Wild theme parks. Currumbin and Palm beaches are a five-minute drive away.
Positive Reviews
positive:
Easy distance to beach and shops
The local beaches can be reached within a five-minute drive and the shopping centre next door offers a choice of shopping and eating opportunities. Attractions such as the Currumbin Wildlife Sanctuary and Schuster Park are also within a five-minute drive.
positive:
Peaceful holiday atmosphere
Guests experienced the property to be a quiet and relaxing one which was surrounded by tropical plants, native birds and lakes on either side. There is also a pool, spa and large barbecue area to enjoy. The rooms themselves are also well presented, brightly decorated and furnished with comfortable beds.
positive:
Welcoming and helpful staff
The staff have been described as friendly, polite, helpful. and informative Guests were made to feel welcome upon arrival and assistance was readily provided either in person or via telephone.
Negative Reviews
negative:
Unreliable paid-for Wi-Fi service
Wi-Fi is available at a daily surcharge, however guests found that the service is unreliable. The Wi-Fi can be difficult to connect to and is not guaranteed to reach the private rooms though you may be able to use it in the common areas.
negative:
Cleaning needs attention
Cleaning needs attention as guests reported that on arrival their rooms were not always cleaned to a high standard. Complaints included finding hair in the bathroom, mould growing on the ceiling and in the shower and the kitchen facilities were also not adequately cleaned.
negative:
Limited housekeeping service
Guests warned that a limited housekeeping service is provided which means that you need to take out your own rubbish and at times you may run out of necessities such as toilet paper.