Hotel DoubleTree by Hilton Memphis Downtown (Memphis, USA)

Guests rave about the hotel's location, which is just a few blocks from the popular Beale Street entertainment district. The AutoZone ball park is just across the street, and some guests can enjoy the post-game fireworks from their rooms. The Fed Ex Forum, Sun Studio, and the Peabody Hotel with its famous ducks are also nearby. Sightseers can also catch the Main Street Trolley, just a couple blocks away, or a Hop On Hop Off bus right outside the hotel.

The reception, housekeeping, and valet staff have received many positive reviews for their friendly and professional customer service. Guests also love the warm cookies and live piano music in the lobby.

Many guests report a great night's sleep in the clean, comfortable, spacious rooms. The chef at the on site TGI Friday's receives many compliments on his eggs, and guests frequently recommend breakfast at the nearby Bon Ton Cafe as well.

Guests often comment that the Doubletree Memphis Downtown is an older building, and describe the rooms as "tired" or "worn-out", with dated furnishings, carpet, drapery, and bathroom fixtures. Some unlucky guests had trouble with the aging plumbing or air conditioning systems during their stay. The energy efficient lighting is a bit too dim and "depressing" for some as well.

Though most guests find the valet staff pleasant and professional, a few guests have been inconvenienced by a long wait or a long queue in the driveway when they were attempting to pull up and check in. Some also feel the rate is too high.

A few guests felt let down by the overall level of housekeeping in their rooms, or else found that their rooms were "skipped" entirely a few nights during their stay.