About Hotel Elaf Al Salam
Situated in central Mecca 3.1 miles from Safa and Marwah, Hotel Elaf Al Salam Hotel offers concierge services and free high-speed wireless internet access.
The 275 guestrooms feature air-con, cable LCD TVs, in-room safes, refrigerators, private bathrooms (showers only), hair dryers, ironing facilities, daily housekeeping, coffee/tea makers, 24-hour room service, free Wi-Fi, and climate control. Freebies include bottled water, Wi-Fi, and toiletries while rollaway/extra beds are available at a fee.
Featured amenities include 24-hour reception, lift, laundry facilities, coffee shop or café, free area shuttle, in-room accessibility, and complimentary self parking.
Guests at Hotel Elaf Al Salam Hotel can visit Al Deyafa Coffee Shop which serves light fare only or Al Safaa Restaurant for breakfast, lunch, and dinner.
Key attractions in Mecca include Well of Zamzam (1.2 miles) Great Mosque of Mecca and Kaaba (1.3 miles).
Positive Reviews
positive:
Appealing architecture/tasteful interior design.
Guests have given the thumbs up to Elaf Al Salam Hotel for the attractive, chic, and modern building with windows in azure tint that marvelously contrasts with the tan of the walls. Guests also like the welcoming elegance at the hotel's lobby and common a
positive:
Central location/ complimentary shuttle service.
The hotel is located in the heart of Mecca making it a good base from where guests can explore the city with its rich history steeped in strong religious attachments as well as its notable attractions such as the King Fahd Gate and Abraj Al Brait Towers.
positive:
Impressive air conditioning.
Guests who approached Mecca with a sense of foreboding due to its sizzling hot climate had their fears allayed by the hotel's good central air conditioning which made living in the rooms enjoyable.
Negative Reviews
negative:
Understaffing concerns.
Issues of spotty customer service, cleanliness, and slackness in service delivery have been a source of annoyance to some guests who found it unfathomable that a hotel the class of Elaf Al Salam Hotel can exhibit such a downside. Upon closer scrutiny thou
negative:
Uncomfortable beds.
Several guests have reported finding the mattresses hard and lumpy, something they say the hotel urgently needs to improve upon.
negative:
Poor quality products.
The low quality of toiletries provided has led to guests expressing their displeasure at the level of skimping at this hotel.