Hotel Embassy Suites by Hilton Raleigh Crabtree (Raleigh, USA)

Guests often use the phrase a "home away from home" to describe this hotel, both in reference to the welcoming staff and the clean, spacious, comfortable rooms. Families, couples, and groups of friends appreciate the privacy and flexibility afforded by the two-room suites, as well as the convenience of the kitchenette.

Guests often book this hotel for a round of college tours, as it is minutes away from Duke, Shaw, UNC, and more. The Crabtree Valley Mall across the street is widely considered a great plus, with several guests noting that it offers several popular chain restaurants, such as P.F.Chang's and the Cheesecake Factory. Many guests are grateful for the complimentary shuttle service to the airport.

The complimentary breakfast buffet has received many rave reviews, with guests often noting that its impressive variety of hot and cold options includes made-to-order omelets and pancakes. Many guests also look forward to the daily Manager's Reception, which generously includes alcoholic beverages and a variety of tasty snacks. The bartenders and wait staff receive positive reviews for their friendly and attentive service.

Some guests note that the Embassy Suites Lincoln is an older building, and report some regular wear and tear in the furnishings, carpeting, walls, and bathrooms. A few guests also had housekeeping or maintenance issues to report.

Though the breakfast buffet gets many positive reviews, some unlucky guests were disappointed to find that their "hot breakfast" was warm or cold, or else experienced an over-long wait in the omelet queue.

Though the staff have received many positive reviews, a few guests did experience indifferent or even impolite service at the front desk or at the bar.