Hotel Embassy Suites by Hilton San Diego La Jolla (San Diego, USA)

The location of this hotel is easy to navigate because it's close to the freeway, making it an accessible point from which to get around. There's a large mall across the road and eating options within easy reach.

The staff members here are well-trained professionals with a good customer service attitude, who are ready to help and assist the guests in any possible way they can. Ana at the front desk has been mentioned as being particularly helpful and accommodating.

One of the biggest plus points of this hotel is the fact that the rooms are very spacious. Each suite has a separate bedroom and a separate living room. This means that there is plenty of room so that one doesn't feel cramped or uncomfortable.

The hotel is popular, therefore it is usually busy and even crowded. One guest mentioned being present when a company was conducting interviews and the corridors were blocked. Those situations don't seem to have put anyone off returning to the hotel.

A guest mentioned that his request for a room away from the elevator was totally ignored and he was given a room which was quite the opposite of what he'd asked, directly facing the elevators.

Although it's a popular hotel, many customers find it a nuisance to have to pay for Wi-Fi access and parking, because over the years, many hotels have started to offer these services for free. Moreover, there are some who feel that the parking charges are too high and prefer to take a chance and park their vehicle on the street.