Hotel Embers Lodge & Cabins (Big Bear Lake, USA)

Many guests have loved the fireplaces that are in the rooms at this property. These fireplaces made it easy for guests to relax after a long day of exploring the area and made the rooms much more comfortable.

Numerous guests have liked the fact that the rooms at this property have kitchenettes. These kitchen facilities, in addition to the barbecues outside, made it possible for guests to prepare their own meals and, therefore, they didn't have to venture far from their rooms.

This property is just a short distance from attractions like Big Bear Village and Big Bear Lake, so guests loved its location. Guests liked being able to walk to these areas because it saved them from having to find parking. The property is also close to numerous ski areas.

Multiple guests have found it difficult to get their rooms cleaned. The rooms don't get cleaned daily, as the staff won't touch them unless you leave a sign outside. Guests have found that these signs are often ignored, however, so their rooms aren't serviced for days at a time.

Past guests have complained about the size of the rooms at this property, calling them small and cramped. This made it difficult when sharing a room with someone else, as it felt like you were always on top of each other.

There have been complaints about the level of soundproofing at this property. Guests have said that they can hear their neighbours very clearly, which they didn't appreciate.