Encanto Riviera is a family-oriented, pet-friendly luxury condominium hotel in Play Del Carmen that features a pool with ocean views and great location minutes from beaches and 5th Avenue. Non-smoking, air-conditioned rooms feature en suite bathrooms with hairdryers and complimentary toiletries. Cable television, electronic safe and either a balcony or terrace also included in every room and some rooms have full kitchens. Services and amenities offered at this hotel include 24-hour reception, luggage storage, bicycle rental and laundry facilities. Childcare services, complimentary Wi-Fi service and free parking are also offered. A grill and picnic area is located near the pool area and a number of excellent restaurants line the main street in Playa Del Carmen. Encanto Riviera is located close to Cozumel, Xplor Park, Coba, Tulum and Chichen Itza. Golfing, sailing, diving, kayaking, windsurfing, horseback riding and fishing are just some of the activities guests can participate in around the area.
This hotel is situated in a perfect location that is close to everything. Guests reported that a beautiful beach, grocery stores, restaurants, retail shops, night clubs, tourist attractions and the main street of the town are only a short walk away.
The guest rooms at this hotel are very large and stalked with more amenities than one would expect. Guests reported that the rooms are elegantly-decorated, everything is neat and tidy and the beds are comfortable.
The hotel's swimming pool is located on the rooftop where it overlooks some spectacular views of the surrounding area. There are plenty of lounge chairs and the pool itself is spacious and relaxing.
Guests reported that staff members don't seem to care about guests or any issues that arise with them. There is often no one around to answer questions or to assist with anything, they are unhelpful when things go wrong and offer no apologies or compensat
There are a lot of parties at this hotel and guests reported that these parties tend to get loud with drunken, yelling partiers coming and going at all hours. There is a lot of noise coming from traffic on the road outside and the nearby bus station.
Yes, Encanto Riviera offers 1 pool area.
Yes, Encanto Riviera has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Encanto Riviera provides Parking for guests.
Encanto Riviera is located in Calle 10 bis entre 20 y 25, 77710, Playa del Carmen, Mexico.
The cancellation policy for Encanto Riviera varies depending on the type of room and booking conditions.
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