Hotel Hilton Concord (Concord, USA)

Guests were usually very pleased with the condition of their rooms and the provided amenities. Many of the positive feedback centered around guests noting that they could tell the hotel was renovated, and that the staff really went all out to try and get a good outcome.

You can anticipate that the staff members will be very welcoming and eager to help with anything you might request. Furthermore, the attitude of the staff members at the front desk was very cheerful, which helped guests feel even more at ease.

Guests loved how the hotel offers a shuttle service free of charge that you can take to get to the downtown public transit station. If you are traveling without a car and want to still make the most of your time in the area, this amenity could make that goal simpler to achieve.

There were some complaints about having to pay for parking vehicles at this property. Some guests also felt that besides the fee that was charged, the cost for parking was not well advertised.

Some guests were so disturbed by sounds coming from other rooms that they found it hard to sleep without getting woken up. This issue seemed to occur even when those fellow guests weren't being especially loud, suggesting the rooms are not properly insulated.

Some guests felt that the accommodations were overpriced based on the rates paid versus the amenities received. Because of that opinion, guests occasionally said they would stay elsewhere in the future.