In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
We’re comparing great hotel deals for you...

    Hotel HM Playa del Carmen (Playa del Carmen, Mexico)

    Hotel HM Playa del Carmen (Playa del Carmen, Mexico)

    About HM Playa del Carmen

    HM Playa del Carmen is a new family-friendly hotel situated near the beach in downtown Playa del Carmen that features a swimming pool, a bar and complimentary breakfast. Air-conditioned rooms are modern and stylish with traditional Mexican decor and feature a refrigerator, plasma television and a telephone.  Some rooms also have balconies. Services and amenities offered at this hotel include free on-site parking, airport transfer, 24-hour front desk, currency exchange, tour desk, complimentary Wi-Fi and laundry facilities.  An outdoor deck and separate smoking area also on-site. Breakfast is served each morning in a lovely breakfast room and drinks and snacks are available at the poolside bar.  Nearby restaurants include Carboncitos, Oh lala, El Fogon and La Casa del Agua. The main shopping area is only a few minutes away from HM Playa del Carmen and attractions such as Quinta Avenida, Holbox Island, Cozumel and Playa Mamitas are nearby.  Golfing and biking are popular activities in the area.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 5518  reviews from:
    • Hotels.com(9.0/10),
    • LocationVery good  8.4 / 10
    • RoomsGood  7.6 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Clean, Spacious and Comfortable Rooms

    Guests reported that the rooms are very clean and modern with lots of space to move around and comfortable beds and furnishings.  Also reported was stylish decor and bright and luxurious bathrooms with excellent showers.

    positive:

    A Beautiful Pool Area at the Centre of it All

    The pool area is absolutely beautiful. It's right in the middle of the property and at night, it's lit up very nicely. Guests reported that the pool itself is large and clean with stylish decor and lots of sun loungers.

    positive:

    Unbeatable Location Close to Everything

    The location of this hotel is perfect as it's right in the centre of everything. The sandy beach with all itss water activities and 5th avenue are right around the corner. Restaurants, shops and other attractions are only minutes away and Mayan Ruins are


    Negative Reviews

    negative:

    The Wi-Fi Service is not Very Good

    Guests reported that the Wi-Fi internet connection only works in the lobby area and even there, the signal is weak and the service disconnects frequently.

    negative:

    Unfriendly, Unhelpful Service

    Staff members at this hotel are not very welcoming upon arrival and they are not friendly when dealing with guests. Guests reported that they seem disinterested in their jobs and in guests, they are slow to deliver service and when they do, they only do t


    All amenities

    Property amenities
    1. Entrance Hall/lobby
    2. Gym
    3. Parking
    4. Terrace
    5. Porter service
    6. Hotel bar
    7. Pool bar
    8. Outdoor swimming pool
    9. Non-smoking rooms
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Sun umbrellas
    14. Deck chairs
    15. Towels at the pool
    16. Laundry service
    17. Public WiFi
    18. Room service
    19. Doctor on site
    20. Car hire
    21. Concierge
    22. Airport shuttle
    23. Free WiFi in public areas
    24. Pool
    25. Luggage storage
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Regular disinfection
    30. Hand sanitizer provided
    31. Safe distance
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    For children
    1. Cot
    Room amenities
    1. Balcony
    2. Shower
    3. Windows that open
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Satellite TV
    8. Telephone
    9. Cable TV
    10. WiFi
    11. Fridge
    12. Fan
    13. Free WiFi (rooms)
    14. Flatscreen TV
    15. Closet
    Sports facilities
    1. Boats to rent
    2. Bike rental
    3. Horse riding
    4. Diving
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Avenida Constituyentes, 180 entre Av 15 y 20,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 984 206 4646 | 

    Frequently Asked Questions about HM Playa del Carmen

    • Is there a pool area at HM Playa del Carmen?

      Yes, HM Playa del Carmen offers 2 pool areas.

    • Are pets allowed at HM Playa del Carmen?

      No, HM Playa del Carmen doesn’t allow pets.

    • Is parking available at HM Playa del Carmen?

      Yes, HM Playa del Carmen provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at HM Playa del Carmen?

      Check-in at HM Playa del Carmen is available from: . Check-out time is by .

    • Where is HM Playa del Carmen located?

      HM Playa del Carmen is located in Avenida Constituyentes, 180 entre Av 15 y 20, 77710, Playa del Carmen, Mexico.

    Interesting hotels nearby HM Playa del Carmen

    These hotels may also be interesting for you...

    Destinations nearby HM Playa del Carmen

    Other destinations close to HM Playa del Carmen

    Explore nearby attractions