About Hotel Los Itzaes by 5th av
A charming colonial property, Hotel Los Itzaes by 5th av Hotel is also just
moments from Playa Del Carmen’s gorgeous beachfront. It offers elegant
accommodation and features dramatic views from its rooftop terrace.
There are just 16 rooms, all of which feature tiled flooring, local wood furniture and all the modern amenities you’d expect, including air conditioning, minibars, cable TV and free high-speed Wi-Fi.
The star feature at Hotel Los Itzaes by 5th av is undoubtedly it’s rooftop terrace, which not only affords guests a great view, but also features a sparkling pool to take the edge off the tropical heat. Massage services and information on Mayan astrology are available onsite.
A simple buffet breakfast is available onsite, while nearby
Quinta Avenida offers a wide variety of fantastic shopping and dining
opportunities.
Aside from the nearby beaches, guests can also enjoy a trip to Cozumel for diving and other activities. The ferry terminal for the short journey is just 700 yards from Hotel Los Itzaes by 5th av Hotel.
Positive Reviews
positive:
Excellent central location
This was by far what guests liked most about the hotel. It was described as being very close to both Playa Del Carmen's famous “Fifth Avenue” shopping and dining street as well a the beaches that drew most of the guests to the city, resulting in very little wasted time getting to the attractions.
positive:
Rooms are very spacious
A surprising number of guests commented on the size of the rooms. Many were clearly very pleasantly surprised, saying that their room was a lot more spacious than they expected.
positive:
Extraordinary staff
It was near impossible to find a review that contained any sort of criticism for the staff. On the contrary, many complimented them on offering excellent service and displaying a genuinely caring attitude. Many guests mentioned exceptional staff members by name.
Negative Reviews
negative:
Breakfast a bit plain
This was perhaps the most common complaint guests had. Many felt that the buffet breakfast was simply too plain for their liking, with some yogurt, cereal, a couple of pieces of fruit and not much else. They did not seem to feel it prepared them well for the day ahead.
negative:
No lift
A number of guests pointed out that the building does not have a lift. Since it is a three storey building guests should be prepared to regularly climb two flights of stairs, depending on their room allocation.
negative:
Can be a bit loud
Several guests complained that the streets outside could get quite loud at night. It seems that there is some nightlife in the immediate area, with guests reporting noise from clubs/bars and from the streets as well.