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    Hotel Los Itzaes by 5th av (Playa del Carmen, Mexico)

    Hotel Los Itzaes by 5th av (Playa del Carmen, Mexico)

    About Hotel Los Itzaes by 5th av

    A charming colonial property, Hotel Los Itzaes by 5th av Hotel is also just moments from Playa Del Carmen’s gorgeous beachfront. It offers elegant accommodation and features dramatic views from its rooftop terrace. There are just 16 rooms, all of which feature tiled flooring, local wood furniture and all the modern amenities you’d expect, including air conditioning, minibars, cable TV and free high-speed Wi-Fi. The star feature at Hotel Los Itzaes by 5th av is undoubtedly it’s rooftop terrace, which not only affords guests a great view, but also features a sparkling pool to take the edge off the tropical heat. Massage services and information on Mayan astrology are available onsite. A simple buffet breakfast is available onsite, while nearby Quinta Avenida offers a wide variety of fantastic shopping and dining opportunities. Aside from the nearby beaches, guests can also enjoy a trip to Cozumel for diving and other activities. The ferry terminal for the short journey is just 700 yards from Hotel Los Itzaes by 5th av Hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C

    Rating overview

    8.8
    trivago Rating Index based on 1187  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.7 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Excellent central location

    This was by far what guests liked most about the hotel. It was described as being very close to both Playa Del Carmen's famous “Fifth Avenue” shopping and dining street as well a the beaches that drew most of the guests to the city, resulting in very little wasted time getting to the attractions.

    positive:

    Rooms are very spacious

    A surprising number of guests commented on the size of the rooms. Many were clearly very pleasantly surprised, saying that their room was a lot more spacious than they expected.

    positive:

    Extraordinary staff

    It was near impossible to find a review that contained any sort of criticism for the staff. On the contrary, many complimented them on offering excellent service and displaying a genuinely caring attitude. Many guests mentioned exceptional staff members by name.


    Negative Reviews

    negative:

    Breakfast a bit plain

    This was perhaps the most common complaint guests had. Many felt that the buffet breakfast was simply too plain for their liking, with some yogurt, cereal, a couple of pieces of fruit and not much else. They did not seem to feel it prepared them well for the day ahead.

    negative:

    No lift

    A number of guests pointed out that the building does not have a lift. Since it is a three storey building guests should be prepared to regularly climb two flights of stairs, depending on their room allocation.

    negative:

    Can be a bit loud

    Several guests complained that the streets outside could get quite loud at night. It seems that there is some nightlife in the immediate area, with guests reporting noise from clubs/bars and from the streets as well.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Express check-in / out
    5. Parking
    6. Terrace
    7. Pets allowed
    8. Outdoor swimming pool
    9. Conference rooms
    10. Non-smoking rooms
    11. 24-hour reception
    12. On-site boutique shopping
    13. Snack bar
    14. Beach
    15. Deck chairs
    16. Towels at the pool
    17. Laundry service
    18. Spa
    19. Public WiFi
    20. Room service
    21. Doctor on site
    22. Car hire
    23. Concierge
    24. Airport shuttle
    25. Free WiFi in public areas
    26. Pool
    27. Luggage storage
    28. Housekeeping
    29. Free WiFi
    30. Breakfast
    31. Regular disinfection
    32. Hand sanitizer provided
    33. Temperature screening
    34. Safe distance
    35. Response protocol
    36. Online check-in/check-out
    37. New safety protocols
    38. Cashless payment
    Wellness / Spa
    1. Solarium
    Room amenities
    1. Balcony
    2. Windows that open
    3. Television
    4. Air conditioning
    5. Small lounge
    6. Safe
    7. Cable TV
    8. WiFi
    9. Free WiFi (rooms)
    10. Flatscreen TV
    Sports facilities
    1. Bike rental
    Theme / Type
    1. Boutique hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Av 10 Entre Calle 8 6 Bis Lote 3,  77710,  Playa del Carmen,  Mexico
    Telephone: +52(984)8732397 | Fax: +52(984)8732373

    Frequently Asked Questions about Hotel Los Itzaes by 5th av

    • Is there a pool area at Hotel Los Itzaes by 5th av?

      Yes, Hotel Los Itzaes by 5th av offers 2 pool areas.

    • Are pets allowed at Hotel Los Itzaes by 5th av?

      Yes, Hotel Los Itzaes by 5th av has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel Los Itzaes by 5th av?

      Yes, Hotel Los Itzaes by 5th av provides Parking for guests.

    • What time is check-in and check-out at Hotel Los Itzaes by 5th av?

      Check-in at Hotel Los Itzaes by 5th av is available from: . Check-out time is by .

    • Where is Hotel Los Itzaes by 5th av located?

      Hotel Los Itzaes by 5th av is located in Av 10 Entre Calle 8 6 Bis Lote 3, 77710, Playa del Carmen, Mexico.

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