About Marriott St. Louis West
Make your travels memorable at Marriott St. Louis West, where you'll discover a blend of high-tech and high-touch service. Our hotel positions you amidst notable destinations, such as Maryville University, the St. Louis Premium Outlets and Six Flags® St. Louis. Following your eventful day, relax in our hotel rooms offering complimentary Wi-Fi, marble bathrooms and room service. When hunger strikes, our on-site restaurant serves a delectable menu of American cuisine and craft cocktails. Active travelers can maintain a healthy lifestyle in our indoor and outdoor pools, or enjoy even more of a calorie burn at our 24-hour fitness center. Hosting a business or social event? Reserve one of our 15 venues, featuring full-service catering, AV equipment and modern décor. Afterwards, catch up with colleagues on our outdoor terrace. Whether visiting for business or leisure, our hotel in West St. Louis, MO, provides everything you need to transform any trip into a relaxing getaway.
Positive Reviews
positive:
Cheerful, professional staff..
Guests have given the front desk, housekeeping, and wait staff rave reviews for their personable and professional customer service, commenting often on their smiling faces. Compliments also go to the chef at Blue Fish Grille, and car-less guests are also grateful for the complimentary shuttle which takes them to many restaurants and shops within a five-mile radius.
positive:
Clean, comfortable, modern rooms.
Many guests report a great night's sleep in the comfortable beds, and appreciate modern touches such as free Wi-Fi and easily accessible outlets as well as the hotel's new decor. Guests who book Concierge level rooms generally consider the added expense well worth it for the tasty breakfast, excellent evening hors d'oeuvres, and pretty view.
positive:
Pretty, quiet, convenient location
The Marriott St. Louis West is in a quiet business neighborhood, and overlooks a lake and wooded hiking trails. However, it is also easily accessible from the highway, putting guests within easy reach of the airport and St. Louis attractions such as the Gateway Arch, Busch Gardens, and Ballpark Village.
Negative Reviews
negative:
A long wait for a hot shower..
Several guests suffered through cold or lukewarm showers, while others had to let the hot water run for about ten minutes to bathe at a comfortable temperature. Some also found the water pressure too weak.
negative:
Housekeeping matters..
Though most guests find their rooms to be very clean, an unlucky minority did have issues to report, including bathrooms in need of deeper cleaning or linens that needed to be changed.
negative:
Nobody's perfect..
Though reviews of the staff are largely positive, a few guests report indifferent service at the front desk, or a long wait in the restaurant.