About Novotel Bangkok Bangna
A modern, four-star hotel with free private parking, the Novotel Bangkok Bangna offers a complimentary shuttle to the BITEC Exhibition Centre, 2.5 miles away.
The spacious, air-conditioned guest rooms and suites each offer a flat-screen satellite television, free Wi-Fi, and a comfortable workspace.
After a long day's work or travel, guests can cool off in the sparkling outdoor pool. A whirlpool, sauna, and fitness centre are also available on site.
The Novotel Bangkok Bangna offers a wide variety of dining options. Guests can enjoy Japanese cuisine at Hiragi, Szechuan and Cantonese at Shui Xin, coffee and sandwiches at The Deli Shop, or an international buffet at The Square, which is open for breakfast, lunch, and dinner.
The Mega Bangma shopping centre and Bangma BTS Skytrain station are within three miles of the hotel.
Positive Reviews
positive:
Great for business...
Business travellers like the hotel's location in the Bangma commercial district, about 20 minutes from the airport. The free shuttle to BITEC and area shopping malls, including Mega Bangma, is much appreciated. For guests wishing to see Bangkok city centre, the closest BTS station is about 10-15 minutes by car, so it's not an ideal location for sightseeing, but not impossible, either.
positive:
Good food and hospitality...
Many travellers have described the front desk staff as friendly, polite, and professional. Compliments go to the chef on the buffet breakfast at the Square, and the Japanese and Chinese restaurants on site are also very popular.
positive:
Clean and comfortable, whether old or new...
Recent travellers note that the ninth floor, which offers the Executive rooms, has been recently renovated, and the fresh new look is receiving very positive reviews. Rooms that have not yet been upgraded are more dated in decor, but widely described as similarly clean and comfortable, and rumour has it that a floor-by-floor renovation is in the works for the entire building.
Negative Reviews
negative:
Follow your nose...
Guests have reported a "stale" or musty odour, possibly related to the age of the carpet in some areas, and cigarette odour is noticeable in hallways by the smoking rooms.
negative:
Technical difficulties...
Some guests have reported difficulty with the free Wi-Fi. Others have been troubled by noisy air conditioning or found it a struggle to get clean in the small walk-in showers with fixed showerheads.
negative:
To err is human...
Some guests have been unpleasantly by extra charges for early check-in or similar services, while others have been frustrated by billing and other clerical errors at the front desk.