About Phoenix Copenhagen
Phoenix Copenhagen is one of Copenhagen's most extravagant hotels. Between 2016 and 2018, the hotel, including the lobby, hall, rooms and suites, meeting rooms, and restaurant, underwent a magical transformation; a thorough renovation that contributes to a unique hotel experience and an exquisite touch of luxury. The hotel has one of the best central locations in Copenhagen, just a few minutes' walk from Amalienborg Palace, the Royal Theatre, the shopping street 'Strøget,' and the metro.
Phoenix Copenhagen has 213 rooms and offers free Wi-Fi throughout the hotel. As a guest at Phoenix Copenhagen, you can wake up in a historic building. A building that, along with Amalienborg and the Marble Church, has been a centerpiece of Copenhagen's elegant life for several hundred years. All 213 elegant rooms offer luxury beds, plenty of natural light, and a subdued style of soft, gray-brown hues and mother-of-pearl colors. Phoenix Copenhagen features nine room categories, some with views of the famous Bredgade, the copper dome of the Marble Church, and a serene atmosphere on the private terrace in the courtyard.
Positive Reviews
positive:
Helpful and courteous staff
You are likely to find a warm welcome at this hotel, according to most reviewers, Of course, not everyone agreed, but most guests had positive things to say about the hotel personnel describing them as friendly and efficient. The standard of cleanliness and housekeeping also won praise from many visitors.
positive:
Central location
Phoenix Copenhagen enjoys a handy location in the city center. Many guests reported finding it easy to access to all the main sights on offer in the charming Danish capital. If you like taking strolls to discover the city, from this hotel it takes about 15 minutes on foot to reach the main shopping street, while the famous Freetown Christiania neighborhood is about 20 minutes' walk.
positive:
Bring the family, and your pooch
Reviews from family groups staying at the hotel were generally positive, saying children were well catered for with upgrades to larger rooms available and occasional gifts for youngsters at check-in. Man's best friend can also tag along as the hotel operates a dog-friendly policy enabling pets to stay in guests' rooms with a little prior notice.
Negative Reviews
negative:
Rooms not equally spacious
The hotel promotes a wide range of room sizes and specifications, but there were reviewers who described their disappointment at the size of the standard rooms calling them cramped or too small when compared to those they had previously experienced in similar standard accommodation elsewhere.
negative:
Hotel needs a spot of updating
Aging towels, dated furniture and tired bathrooms were among the issues mentioned by negative reviewers. Some guests suggested a bit of extra modernization could do wonders for the hotel.
negative:
Light sleepers disturbed by noise
For some guests the central location meant their sleep was disturbed by street noise. A few travelers reported that windows in some rooms did little to shut out the noise, so if you're a light sleeper beware.