About Piersland House
Piersland House Hotel in Troon occupies a Victorian listed building once home to the Johnnie Walker whisky founder. It offers four-star accommodation with landscaped gardens adjacent to Scotland’s famous Royal Troon Golf Course.
There are traditional hotel rooms, courtyard cottage suites with lounges and a modern lodge facing the links. All tastefully-decorated rooms feature en suite bathroom, free Wi-Fi, tea and coffee-making facilities and satellite television. Family rooms are available.
Piersland House Hotel boasts conference facilities, an outdoor terrace and free on-site parking.
The Walker Bar features traditional fireplaces and a huge selection of whiskies. It serves a lunch buffet and all day menu brimming with pub favorites. From Wednesdays to Sundays there’s also Red Bowl Restaurant serving contemporary cuisine in chic surroundings.
The hotel is within ten minutes’ drive of Glasgow Prestwick Airport and a five-minute walk from Troon Beach with its views of the Isle of Arran.
Positive Reviews
positive:
Positive about food and service.
Reviewers mostly liked the staff, describing them as attentive, friendly, helpful, organized and efficient. Piersland House Hotel is popular for dining among locals. Many reviewers said there was good food in generous portions at reasonable prices. Breakfast had plenty of fans who praised the full cooked Scottish and continental options. Whisky connoisseurs liked the choice of about 200 single malts at the bar.
positive:
Comfortable hotel with character.
Guests generally thought the rooms were well-appointed and adequately spacious with comfortable beds. Some reviewers described their rooms, especially the most recently refurbished ones, as spotlessly clean. Many thought the building had bags of character with oak-panelled interiors and pretty landscaped gardens.
positive:
Handy location for golf and airport.
Those playing the championship links at Royal Troon Golf Course, or those just wanting to savor the ambience, were pleased to be within walking distance of the historic sporting venue. Some visitors using Prestwick Airport also thought the hotel was within striking distance.
Negative Reviews
negative:
Patchy free Wi-Fi.
In certain areas of the property, some reviewers encountered a weak signal or slow speeds when using the free Wi-Fi.
negative:
Claims quality of rooms varied.
The quality of the rooms was inconsistent with some reviewers reportedly finding mold in bathrooms, stained carpets and chipped furniture. The cottage rooms were criticized by some visitors who thought they were a bit unloved, albeit more spacious. Other guests considered their room to be too small or cold in winter. Light sleepers were occasionally disturbed by noise from extractor fans and vents in certain rooms.
negative:
Claims of understaffing in peak periods.
Some reviewers thought the restaurant was understaffed during busy spells, causing service to slow down. Some guests whose stays clashed with events and weddings at the hotel claimed they were occasionally made to feel like an afterthought.