Hotel Seneca Allegany Resort & Casino (Salamanca, USA)

Previous guests loved the casino at Seneca Allegany. It has over 2,000 slot machines ranging from penny slots to high dollar machines. They have over 30 table games manned by skilled, professional dealers. Guests also appreciated their rewards program, which allows frequent gamblers perks like credit, or free nights in the hotel.

Most reviews reported that the hotel rooms are fantastic, with plenty of space to spread out, luxury amenities like pillow top mattresses, and tasteful decorations. They also found them to be spotlessly clean and well maintained, features which really helped guests relax.

Guests reported receiving excellent customer service during their stay not only from the hotel employees, but all the staff in the restaurants, spa, and casino as well. Everyone was happy to help them, and really went out of their way to make each guest's experience a great one.

The hotel has smoking and non-smoking rooms, and allows smoking in the casino, restaurants, and around the pool. Quite a few guess who were put off by the small of cigarettes found themselves constantly surrounded by a cloud of smoke. A few guests even reported that their non-smoking room reeked of smoke.

A few guests felt that while their experiences at this resort were generally good, it costs too much for the level of service they received. For the price, they would have preferred if the resort had a few more luxuries and amenities.

While this claim is obviously difficult to prove or verify, many negative reviews of Seneca Allegany came from guests who did not do well at the slot machines, and asserted that the machines were rigged not to pay out.