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    Hotel Somerset Grand Hanoi (Hanoi, Vietnam)

    Hotel Somerset Grand Hanoi (Hanoi, Vietnam)

    About Somerset Grand Hanoi

    The Somerset Grand Hanoi is a five-star hotel situated near the capital’s Old Quarter. The hotel features an on-site shopping arcade and offers easy access to Hanoi Train Station and Hoan Kiem Lake. Accommodation options include one, two, and three bedroom executive and deluxe apartments as well as stylish penthouse suites. All offer separate living, dining, and sleeping spaces as well as full kitchens with laundry facilities, cable TV, entertainment systems, free Wi-Fi, and spa baths. Facilities at the Somerset Grand Hanoi include a business centre, meeting and function space, a fully equipped gym, and an outdoor pool. Parking and shuttle bus services are also available. For younger guests, there’s a children’s pool, an international kindergarten, babysitting services, and a playground. Vietnamese and international cuisine is served at the on-site Jaspa Restaurant. Room service is also available. This hotel lies 500 metres from St Joseph Cathedral and is a 45-minute drive from Noi Bai International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.9
    trivago Rating Index based on 9744  reviews from:
    • Hotels.com(9.0/10),
    • Agoda(8.6/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Elegant and well equipped apartments

    Previous guests have been consistently impressed with the standard of the apartments here. The accommodation is found to offer elegant and spacious surroundings as well as a good range of included amenities.

    positive:

    Excellent location near shopping and temples

    The location of this Hanoi hotel has proved popular. Guests have found the walk to the Old Quarter is an easy one and often mention that there is a wide choice of shopping, dining, and temples in the immediate area.

    positive:

    Wide selection of on-site amenities

    The selection of amenities available to guests is one of the frequently mentioned highlights of this property. Guests have appreciated how many facilities complement the otherwise self-contained apartments. Aside from a handful of minor concerns, the facilities and amenities here are found to be of a good standard.


    Negative Reviews

    negative:

    Mixed feedback about breakfast

    While many guests have enjoyed the breakfast here, others have been far less impressed. Those who were disappointed felt the buffet was below average with limited choices on offer. Guests also note that the staff seemed disinterested in providing a good service and are simply going through the motions.

    negative:

    Street noise can be a problem

    The location of this hotel, although popular, does come with a fair amount of background noise. Guests have made fairly regular complaints about the level of traffic noise that can be heard from inside the apartments.

    negative:

    Fitness centre would benefit from updates

    While guests are generally appreciative of the standard and selection of amenities on offer here, they do note that the fitness centre looks a little run down and that there is a fair amount of wear and tear on the equipment. Renovations for this facility are planned for 2017.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Sauna
    3. Hot tub
    Property amenities
    1. Café
    2. Entrance Hall/lobby
    3. Express check-in / out
    4. Lift
    5. Gym
    6. Parking
    7. Pets allowed
    8. Outdoor swimming pool
    9. Supermarket
    10. Conference rooms
    11. Non-smoking rooms
    12. Computer with Internet
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Snack bar
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. Public WiFi
    21. Room service
    22. Washing machine
    23. Doctor on site
    24. Car hire
    25. Concierge
    26. Airport shuttle
    27. Free WiFi in public areas
    28. Pool
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    32. Kids' pool
    33. Hand sanitizer provided
    34. Temperature screening
    35. Masks provided
    36. Safe distance
    37. Response protocol
    38. Online check-in/check-out
    39. New safety protocols
    40. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Organised activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Satellite TV
    11. Small lounge
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Microwave
    17. Fan
    18. Free WiFi (rooms)
    19. Closet
    20. High Chair
    Sports facilities
    1. Bike rental
    2. Tennis court
    3. Table tennis
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00

    Contact

    49, Hai Ba Trung Street,  100000,  Hanoi,  Vietnam
    Telephone: +84(4)39342342 | Fax: +84(4)39342342

    Frequently Asked Questions about Somerset Grand Hanoi

    • Is there a pool area at Somerset Grand Hanoi?

      Yes, Somerset Grand Hanoi offers 2 pool areas.

    • Are pets allowed at Somerset Grand Hanoi?

      Yes, Somerset Grand Hanoi has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Somerset Grand Hanoi?

      Yes, Somerset Grand Hanoi provides Parking, Accessible parking for guests.

    • Where is Somerset Grand Hanoi located?

      Somerset Grand Hanoi is located in 49, Hai Ba Trung Street, 100000, Hanoi, Vietnam.

    • Which popular attractions are close to Somerset Grand Hanoi?

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