About Panorama Hotel
Panorama Hotel offers rooms and luxurious suites close to Downtown, the Metropolitan Cathedral and the Plaza de la Constitucion.
The standard rooms feature a king-size bed, 50-inch TV and a DVD player. Other luxuries offered include a separate lounge with table, a comfortable sofa and a telephone with free local calls. The private bathroom is fitted with a Whirlpool tub in all standard rooms.
Services offered at Panorama Hotel include free Wi-Fi throughout the property, free parking and 24-hour private security. The property provides access for the disabled, and front desk staff is available to assist guests round-the-clock.
A restaurant and bar are coming soon, and there is 24-hour room service. The nearby area hosts several restaurants, cafes and coffee shops.
The Mexico City International Airport, tourist attractions in the Zocalo district and the historical downtown area of Plaza Garibaldi are nearby. Also close by is the famous Basilica of Guadalupe.
Positive Reviews
positive:
Ideal location
Many guests mention that several buses to the downtown districts and the airport are available, and comment that the Fine Arts Palace and the shopping and entertainment hub at Reforma Centro Avenue are easily accessible. Others add that the Zocalo district offers a host of colonial landmarks, rooftop restaurants and museums, and love that the famous archaeological site of Tlatelolco is nearby.
positive:
Palatial suites
Several guests comment that the suites are spacious, the furniture is modern, and the walls are adorned with beautiful paintings and elegant tapestries. Others add that the Jacuzzi tubs are large and luxurious, and appreciate that the living area is expansive, the windows are large and there is ample room for large families.
positive:
Secure property
Many guests appreciate that private security guards are present at all times and frequently patrol the property, and love that staff are present all the time. Others add that there are security cameras in the parking area, and appreciate that entry and exit points are guarded.
Negative Reviews
negative:
Staff not fluent in English
Guests say that many front desk staff members have difficulty speaking in English, and dislike the fact that housekeeping staff cannot comprehend basic requests. Others add that English-speaking staff are difficult to find during the peak holiday season.
negative:
Limited dining options
A handful of guests dislike that breakfast, lunch and dinner are not served on-site, and say that the room service menu is limited. Others add that coffee and tea are not available, and there is no on-site bar.
negative:
Poor air-conditioning in common areas
Some guests say that the lobby and lounge feel stuffy during the summer, and mention that the air conditioning is not effective. Others add that the hallways lack ventilation, and dislike that staff does not respond to requests for repair in a timely fashion.