About Playa Mazatlan Beach Hotel
Playa Mazatlan Beach Hotel is a 408-room, beachfront hotel with three outdoor swimming pools, situated in the centre of Mazatlan's Golden Zone.
All rooms come standard with air conditioning, television, satellite channels, sitting area and a balcony or patio. Each room also has a private bathroom with hair dryer and shower.
Free Wi-Fi access is available in all areas and free parking is possible on-site. Amenities include a 24-hour front desk, safe, tours assistance, dry cleaning and laundry service, as well as a business centre, car rental and babysitting services. The property also has a fitness centre and spa, as well as some shops and a salon.
There are six on-site dining establishments: La Terraza, Casa Roberto, Los Tejabanes, Georgini's, USG Sports Bar and La Playita Snack Bar. All of which serve meals, snacks and drinks.
Playa Mazatlan Beach Hotel is close to Plaza Machado, Acuario Mazatlan, Las Gaviotas Tennis Club and the Mazatlan International Airport.
Positive Reviews
positive:
Accessible location
Guests like that the property is in the centre of the city's tourist area with several bars and restaurants a short drive from the hotel. Others find that the beach is one of the best in the area, and add that the hotel has a car rental service for touring around the area.
positive:
Friendly and accommodating
Many guests say that the staff is friendly and accommodating to requests like room transfers and additional beddings. Others appreciate that the staff ensures that guests have everything they need, and note that the staff is informative about the local area.
positive:
Plenty of dining options
Several guests comment that the hotel has several on-site dining establishments with varying menus, and add that the food is tasty and comes in generous servings. Others like that the restaurant staff is attentive to their needs and ensures that the buffet never runs out of food.
Negative Reviews
negative:
Gets noisy at night
Guests find that the noise from the restaurants and the other rooms passes through the thin walls, while some say that the nightly entertainment often lasts until dawn. Others suggest booking rooms close to the beach, and add that light sleepers should pack a pair of earplugs.
negative:
Basic room amenities
Some guests note that the rooms are basic with adequate amenities, and say that adding a refrigerator and an in-room safe should be considered. Others comment that the beds are small and uncomfortable, and note that the beds should be replaced.
negative:
Facilities need improvement
A handful of guests find that the hotel is dated but functional, while some add that the facilities need to be upgraded. Others comment that the lighting is poor in the hallways and some parts of hotel, and suggest adding more lights in strategic locations.