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    Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel (Cozumel, Mexico)

    Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel (Cozumel, Mexico)

    About Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

    Situated just off of Mexico’s Yucatan Peninsula, the Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel offers luxurious accommodation overlooking the Caribbean. Guests at the Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel can choose between this property’s classic rooms or suites. The former feature either a private terrace or balcony along with king or double beds, flat-screen TVs and Wi-Fi. Spacious suites feature large tubs and ocean views. This resort offers guests a wide array of global spa, therapy and wellness treatments. There are a number of on-site dining options available here. Guests can enjoy drinks beach-side at the Caribeño Bar, just adjacent to the El Caibeño restaurant. Alfredo di Roma serves up Italian cuisine while Bin K’iin Lobby Bar offers guests a relaxed nightlife experience. Using this resort as their base, guests can swim the crystal waters of the Caribbean, diving or snorkeling in the nearby famous coral reef.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Pets
    • A/C
    • Restaurant
    • Gym

    Positive Reviews

    positive:

    Delicious meals served at the hotel's restaurant

    The restaurant is offers guests a choice of local and international dishes splendidly prepared and presented in the dining room. The breakfast spread was especially popular among guests as it was varied and abundant. Items that ran out were quickly restocked with fresh batches from the kitchen.

    positive:

    Customer service is brilliant and staff are caring

    The hotel's staff members are very jovial and welcoming. They go out of their way to assist you and make your stay as peaceful and enjoyable as possible. They are also readily available and give you all the information you need.

    positive:

    Excellent location with beautiful views all around

    The hotel has its own beautiful private beach with sun loungers and beach umbrellas provided. Guests can enjoy wonderful views of hotel premises, the sea and the pool areas. Guests were also being pleased with activities on offer like scuba diving and snorkelling.


    Negative Reviews

    negative:

    A few of the hotel's prices were too expensive

    Some guests have complained about the pricing of items such as drinks and food items and also rooms service. Most guests felt that they were being overcharged for things that did not meet their standards.

    negative:

    Check in time can be a little long

    Depending on your arrival time, some guests have complained about the long checking in period. This is especially inconvenient if you are tired or with children in tow. This was mainly evident during peak seasons when the hotel is flooded with many guests.

    negative:

    The beds and mattresses were not very comfy

    Some guests were dissatisfied with the quality of mattresses and pillows provided pointing out that they were too hard and small. The air conditioning was seen as being ineffective, temperamental as they didn't work well in some rooms.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Hot tub
    4. Hydrotherapy
    5. Body treatments
    6. Hot stone massage
    Property amenities
    1. Business centre
    2. Entrance Hall/lobby
    3. Express check-in / out
    4. Gym
    5. Hairdresser
    6. Terrace
    7. Porter service
    8. Pets allowed
    9. Beach bar
    10. Non-smoking rooms
    11. Restaurant
    12. On-site boutique shopping
    13. Snack bar
    14. Beach
    15. Sun umbrellas
    16. Deck chairs
    17. Towels at the pool
    18. Spa
    19. Public WiFi
    20. Room service
    21. 24-hour room service
    22. Shoe cleaning
    23. Organised activities
    24. Car hire
    25. Concierge
    26. Free WiFi in public areas
    27. ATM
    28. Infinity pool
    29. Pool
    30. Housekeeping
    31. Free WiFi
    32. Breakfast
    33. Hand sanitizer provided
    34. Safe distance
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    2. Playground
    3. Kids' club
    4. Organised activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Balcony
    2. Fireplace
    3. Bathtub
    4. Shower
    5. Ironing board
    6. Windows that open
    7. Television
    8. Hairdryer
    9. Electric kettle
    10. Air conditioning
    11. Cosmetic mirror
    12. Minibar
    13. Pay-TV
    14. Satellite TV
    15. Desk
    16. Small lounge
    17. Telephone
    18. Safe
    19. Cable TV
    20. WiFi
    21. Free WiFi (rooms)
    22. Coffee machine
    Sports facilities
    1. Fitness
    2. Tennis court
    3. Yoga
    Theme / Type
    1. Convention Centre Hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera Sur,  77600,  Cozumel,  Mexico
    Telephone: +52 9878729500 | Fax: +52 9878729501

    Frequently Asked Questions about Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

    • Is there a pool area at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel offers 1 pool area.

    • Are pets allowed at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Yes, Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel?

      Check-in at Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is available from: . Check-out time is by .

    • Where is Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel located?

      Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel is located in Km 6.5 Carretera A Chankanaab, Colonia Zona Hotelera Sur, 77600, Cozumel, Mexico.

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