About Pueblo Amigo Hotel Plaza y Casino
Pueblo Amigo Hotel Plaza y Casino features a nightclub, a casino and a 24-hour front desk. The hotel is just a five minute drive away from the US/Mexico border.
Each of the 106 individually decorated rooms is air-conditioned and consists of amenities such as blackout drapes, an in-room safe and premium bedding. In-room entertainment consists of a digital TV service, premium TV channels, free newspapers and free wireless and wired internet connections.
Pueblo Amigo Hotel Plaza y Casino features an onsite shopping area, multilingual staff, designated smoking areas and a conference center. Valet and self-parking are complimentary at the onsite parking lot.
The El Patio is a buffet restaurant specializing and international cuisine and serves breakfast and brunch. Room service is available during limited hours. The hotel also has a café and a bar onsite.
The hotel is less than three miles from the Club Campestre Golf Course and within a mile of the Plaza Rio Commercial Center.
Positive Reviews
positive:
Accommodating, friendly and professional staff
The hotel's employees are very welcoming and courteous. Their jovial natures create a friendly environment where guests do not hesitate to make their concerns and requests known. All matters are handled speedily and with great efficiency.
positive:
Great location close to a number of amenities
The hotel is located just a few minutes' walk from the US/Mexican border. There are very many pubs and restaurants nearby. Several supermarkets and shops are in the vicinity and this makes shopping easier. The area has a vibrant nightlife evident from the many casinos and nightclubs.
positive:
The hotel's guestrooms are very clean and tidy
The rooms are very clean, spacious and well maintained. The decor is very trendy and blends in well with the general theme of the hotel. The mattresses and pillows are quite comfortable. Majority of guests felt the showers roomy and had excellent water pressure.
Negative Reviews
negative:
The hotel has a relatively slow Wi-Fi connection
A number of guests have complained about the hotel's wireless internet connection. Common concerns were the lack of a strong signal in certain areas of the premises and also the slow speeds experienced.
negative:
The hotel has a faulty air conditioning system
A few guests have complained about the air conditioning. Some thought the units were quite noisy and disturbed their sleep while others were very dissatisfied with the temperature controls, especially during the periods when the weather became unbearably hot.
negative:
The hotel's elevator is quite faulty and very slow
A number of guests found the elevator to be extremely slow in ascending and descending. It was also rather cramped inside and could only handle a few people at a time, and this turned out to be problematic if multiple guests were waiting to be taken to their floors.