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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Resort Hotel Sandos Playacar (Playa del Carmen, Mexico)

    Resort Hotel Sandos Playacar (Playa del Carmen, Mexico)

    About Hotel Sandos Playacar

    The Sandos Playacar Beach Resort offers all-inclusive accommodations beside the white sandy beaches of Playa del Carmen, Mexico. The resort features separate adult only and family-friendly areas. Rooms feature a balcony or private terrace with ocean, pool, garden or jungle views. In-room amenities include air conditioning, cable TV and coffee maker. Some rooms feature a Jacuzzi and living area. The resort houses three pools (including kids’ pool and adult only pool), luxury spa, fitness center, watersports center, two tennis courts and a nightclub. Guests can choose from 12 restaurants, including à la carte and buffet options. Mexican, Italian, Oriental, French and Brazilian cuisine is all on the menu. The hotel also houses a number of bars. The Sandos Playacar Beach Resort features a private beach. The resort is also conveniently located for those wishing to visit Playa del Carmen’s Fifth Avenue, Xcaret Park, or the Maya ruins at Tulum.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.7
    trivago Rating Index based on 8937  reviews from:
    • Hotels.com(7.4/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.4 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Separate adult and family zones a nice touch.

    Past visitors to Sandos Playacar Beach Resort praise the separation of family-friendly and adult only zones within the resort. This division allows children and families to enjoy an exciting vacation whilst adults can lay back and rest in peaceful surroundings.

    positive:

    Resort location is beautiful.

    Soft white sands and beautiful clear waters make for a stunning backdrop for vacationers staying in Playa del Carmen. The resort's location comes highly praised, not least because of its beautiful Caribbean views.

    positive:

    Plenty of activities available.

    Many visitors compliment the variety of activities available within the resort. As well as offering a great place to sunbathe and unwind, visitors can also enjoy tennis, watersports, spa treatments, beach volleyball, water-based basketball, and much more.


    Negative Reviews

    negative:

    Long wait for à la carte restaurants.

    Some guests express displeasure when it comes to booking reservations for the resorts à la carte restaurants, citing long waits as their primary concern. Others have indicated that restaurants are often described as full despite plenty of empty tables being on display, with guests being directed to the hotel's buffet restaurants instead.

    negative:

    Refreshment needed for tired resort.

    While many visitors to the Sandos Playacar Beach Resort enjoy their stay, others report that the resort is looking tired in places and could do with a little refreshment. Outdated décor, worn furnishings and poor air circulation make up some of the most common concerns.

    negative:

    Time share promotion can be too pushy.

    A number of past guests have criticized the resort's approach to selling time share deals. Early morning telephone calls, conditional upgrade offers and pushy salespeople are some of the tactics employed to market these time shares.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    6. Hammam
    Property amenities
    1. Café
    2. Arcade/Video games
    3. Entrance Hall/lobby
    4. Express check-in / out
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Hotel bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Hotel safe
    13. Supermarket
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. Restaurant
    18. 24-hour reception
    19. On-site boutique shopping
    20. Snack bar
    21. Beach
    22. Sun umbrellas
    23. Deck chairs
    24. Towels at the pool
    25. Laundry service
    26. Spa
    27. Public WiFi
    28. Room service
    29. Fax/Modem access
    30. Trouser press
    31. Organised activities
    32. Car hire
    33. Concierge
    34. Airport shuttle
    35. Free WiFi in public areas
    36. Infinity pool
    37. Pool
    38. Luggage storage
    39. Housekeeping
    40. Free WiFi
    41. Breakfast
    42. Kids' pool
    43. Hand sanitizer provided
    44. Temperature screening
    45. Safe distance
    46. Response protocol
    47. Online check-in/check-out
    48. New safety protocols
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Ironing board
    4. Windows that open
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Small lounge
    14. Telephone
    15. Safe
    16. Cable TV
    17. Fan
    18. Free WiFi (rooms)
    19. Coffee machine
    20. Closet
    Sports facilities
    1. Pool table
    2. Shooting
    3. Boats to rent
    4. Golf course
    5. Fitness
    6. Mini golf
    7. Surfing
    8. Indoor tennis court
    9. Diving
    10. Table tennis
    11. Yoga
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Paseo Xaman-Ha Manzana 1, Lote 1,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 9848774044 | Fax: +52 9848731169 | 

    Frequently Asked Questions about Hotel Sandos Playacar

    • Is there a pool area at Hotel Sandos Playacar?

      Yes, Hotel Sandos Playacar offers 2 pool areas.

    • Are pets allowed at Hotel Sandos Playacar?

      No, Hotel Sandos Playacar doesn’t allow pets.

    • Is parking available at Hotel Sandos Playacar?

      Yes, Hotel Sandos Playacar provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel Sandos Playacar?

      Check-in at Hotel Sandos Playacar is available from: . Check-out time is by .

    • Where is Hotel Sandos Playacar located?

      Hotel Sandos Playacar is located in Paseo Xaman-Ha Manzana 1, Lote 1, 77710, Playa del Carmen, Mexico.

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