About Viejas Casino & Willows Hotel
Viejas Casino & Willows Hotel is a four star property in Alpine, with amenities aimed at adults and individuals between 18 and 21. The resort has a casino, pool, onsite dining options and nightclub among other amenities for guests.
There are 128 rooms including the
luxurious penthouse and presidential suites. All rooms have flat TVs, ironing
facilities, coffee makers, safe, fridge and free Wi-Fi. Bathrooms have lighted
mirrors, large showers and more.
The hotel has an outdoor pool and two fitness centers. A 24-hour business center, laundry services and concierge services are some more of the hotel's features. Guests can also enjoy billiards and bowling here.
The Viejas Casino & Willows Hotel has several restaurants including Grove Steakhouse, The Buffet at Viejas, The Café at Veijas, Signature Cocktail and North of the Border.
Apart from the other casinos in the area, Boomers El Cajon and Cuyamaca Rancho State Park are some local attractions.
Positive Reviews
positive:
Lovely resort
Guests enjoyed their stay at the Viejas Casino & Resort for the lovely property, its various amenities including the casino and its upbeat ambience. There are also activities such as wine tastings, the pool overlooking the hills, gym and indoor games to keep guests engaged. Rooms are lovely, comfortable and very well appointed.
positive:
Good service
Guests enjoyed the friendly and helpful service offered at the resort, mentioning several of the personnel by name in their comments. The room service is very good too, said guests. The rooms are very clean and standard of housekeeping very good.
positive:
Lovely restaurants
The food served in room service as well as the restaurants receives positive mentions. The buffet is very good too and the prices are not too steep said several guests.
Negative Reviews
negative:
Some add-on charges
Some guests mentioned that they were not able to pay using multiple cards because of hotel policies. Guests also pointed out that certain taxes and fees are required to be paid in addition to the tariff, which they were not aware of and so had a nasty surprise while checking out.
negative:
Smoky
A few guests felt that the Viejas Casino & Resort seemed to be smoky and a larger part of the casino is smoking. There is a designated smoking segment and smoking is not permitted elsewhere. Also, people are not permitted to smoke cigars, only cigarettes.
negative:
Not child friendly
Several areas of the hotel do not permit kids and so those who traveled as families found that there were certain hindrances.