About Eden Rock Resort
Eden Rock Resort is a charming hotel located just minutes from Florence city centre.
All rooms are suite-style and come with LCD TV with Sky TV, free Wi-Fi, and a terrace. Rooms are en suite with private bathroom and also offer a kitchenette. The Romantic Suite has a living room and walk-in closet, and features views of Florence.
Eden Rock Resort offers an outdoor pool with Jacuzzi, garden, and terrace. Tour/ticket assistance is available, and this hotel offers concierge services. Garage parking is available for a daily fee, and an airport shuttle is available.
This hotel offers a daily breakfast, and guests can enjoy wine tasting onsite as well as a bar.
Nelson Mandela Forum is less than three miles away. Sant'Ambrogio Market is three miles from this hotel. The Convent of San Marco is less than three miles away. Basilica of San Lorenzo is also less than three miles away.
Positive Reviews
positive:
Fantastic Guest Service
Guests say the outstanding service at this hotel makes it stand above all of the rest. With a staff that is attentive and genuinely friendly, they make sure you have all you need to ensure the most comfortable stay. Staff creates an atmosphere that is remarkably welcoming and makes you feel relaxed.
positive:
Hotel Restaurant Gets High Marks
Guests recommend visiting this hotel's onsite restaurant. Here you are able to dine on breakfast, lunch, and dinner. You'll want to take your daytime meals on the patio that overlooks the pool. The restaurant does an outstanding job of pairing local wines with your evening meal entrees.
positive:
Convenient Florence Location
Situated amongst the rolling hillside, you are treated to breathtaking views from this hotel. A bus stops nearby and can take you to the city centre in about 10 minutes. It's about a 20-minute ride to and from the airport making this very convenient for travellers.
Negative Reviews
negative:
Parking Can Get Expensive
While this hotel offers onsite parking, you must pay a fairly expensive daily rate to access it. Many guests feel that a hotel of this calibre should include parking with your rate.
negative:
Hot Shower or Cold Shower
Guests report that the shower pressure and water temperature change frequently when taking a shower. This makes adjusting to your desired temperature quite tricky, and the entire shower process rather frustrating, instead of relaxing as guests expect.
negative:
No other issues reported
So far, no other recent negative opinion has been expressed by guests about this hotel.