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In order to supply this free comparison, booking sites pay us a fee when a user clicks on their specific offer. We do not display any offers (including cheaper offers) that do not meet our minimum fee requirements. Cheaper offers may on occasion be available under "More deals" as we request updated offers from online booking sites when you click that button. Learn how trivago works
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    Sheraton Ottawa Hotel (Ottawa, Canada)

    Sheraton Ottawa Hotel (Ottawa, Canada)

    About Sheraton Ottawa Hotel

    Set in the heart of the city, Sheraton Ottawa Hotel welcomes you to Canada's capital with attentive service, dynamic amenities and updated guest rooms. Our prime downtown Ottawa hotel places you steps from Parliament Hill and minutes from the ByWard Market and Rideau Canal for easy exploration. After busy days, refresh with a workout in our hotel fitness centre, then savour delicious cuisine at our on-site restaurant or unwind with a cocktail in our bar and lounge. Our professional event planners design your meetings or special events in versatile venues offering more than 7,800 square feet of space. Relax at our hotel in Ottawa, Canada with reimagined hotel rooms and suites featuring flat-screen TVs, mini-refrigerators, large work desks and free Wi-Fi. Upgrade your visit to Ottawa, Canada, when you book our Club Level rooms granting you access to the Sheraton Club Lounge. We are also pet-friendly, with many areas to walk with them around our hotel. Your downtown adventure awaits at Sheraton Ottawa Hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index based on 7372  reviews from:
    • Hotels.com(8.8/10),
    • LocationExcellent  8.8 / 10
    • RoomsVery good  8.0 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Close to Parliament Hill

    If you are visiting Ottawa for leisure purposes and therefore are wanting to explore the area this is a fantastic location. Parliament Hill, ByWard Market, Sparks Street, the art museum and the canal are all less than a mile from here. For those arriving by car there is parking available and a valet service to take the hassle away for you. Staff are very knowledgeable about the surrounding area and are happy to provide directions or recommendations.

    positive:

    Sleep like a baby

    The rooms are spacious, well-decorated and have all the amenities you would expect from a hotel of this calibre. The beds are extremely comfortable with good quality linens used and guests have referred back to their excellent night’s sleep whilst staying here.

    positive:

    Swim a few laps

    There is an on-site swimming pool and this is an adequate size to swim some short lengths. For those wanting to stay fit whilst away from home there is also a small gym.


    Negative Reviews

    negative:

    Street noise

    Due to its central location some street noise may be heard especially on lower levels. If you are a light sleeper it may be worth requesting a higher floor.

    negative:

    Take the stairs

    There have been lots of reports of some of the elevators being out of action and constantly having to be repaired. This then puts pressure on the remaining ones and queues can quickly start to form.

    negative:

    Service could be improved

    Whilst service is adequate it has not really wowed any of the guests and they feel it could be improved significantly. Things like long wait times in the restaurants and changes to opening times that were not advertised in advance.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance Hall/lobby
    4. Express check-in / out
    5. Lift
    6. Gym
    7. Porter service
    8. Pets allowed
    9. Hotel bar
    10. Supermarket
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with Internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Snack bar
    18. Towels at the pool
    19. Public WiFi
    20. Shoe cleaning
    21. Fax/Modem access
    22. Hypoallergenic rooms
    23. Concierge
    24. Airport shuttle
    25. Free WiFi in public areas
    26. Valet parking
    27. Multilingual staff
    28. Free WiFi
    29. Breakfast
    30. Hand sanitizer provided
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Ironing board
    2. Windows that open
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Pay-TV
    9. Satellite TV
    10. Desk
    11. Small lounge
    12. Safe
    13. Cable TV
    14. WiFi
    15. Fridge
    16. Free WiFi (rooms)
    17. Coffee machine
    Sports facilities
    1. Boats to rent
    2. Bike rental
    3. Fitness
    4. Horse riding
    5. Skiing
    6. Squash
    7. Indoor tennis court
    8. Tennis court
    9. Hiking trail

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    150 Albert Street,  K1P 5G2,  Ottawa,  Canada
    Telephone: +1(613)2381500 | Fax: +1(613)2352723 | 

    Frequently Asked Questions about Sheraton Ottawa Hotel

    • Is there a pool area at Sheraton Ottawa Hotel?

      No, Sheraton Ottawa Hotel doesn’t offer pool areas.

    • Are pets allowed at Sheraton Ottawa Hotel?

      Yes, Sheraton Ottawa Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Sheraton Ottawa Hotel?

      Yes, Sheraton Ottawa Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Sheraton Ottawa Hotel?

      Check-in at Sheraton Ottawa Hotel is available from: . Check-out time is by .

    • Where is Sheraton Ottawa Hotel located?

      Sheraton Ottawa Hotel is located in 150 Albert Street, K1P 5G2, Ottawa, Canada.

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