About Uptown Brussels Hotel
A modern high rise within a mile of La Grand Place, the Sheraton - Brussels features a rooftop pool and terrace, affording guests spectacular views of the city skyline.
Many of the hotel's air-conditioned guest rooms and suites feature the chain's signature Sweet Sleeper bed, as well as comfortable work stations.
A completely smoke-free hotel, the Sheraton - Brussels has a well-equipped 24-hour fitness centre on the 30th floor.
The Crescendo Restaurant offers the longest breakfast in town, as well as a lunch buffet and dinner menu. Guests can enjoy specialty coffee indoors or out at Espressamente Illy, or unwind at the O Bar.
Guests will find Rue Neuve's shops within one block, and the Botanical Gardens within two blocks of the hotel. The Belgian Comic Strip Center is 0.5 miles away, and the Rogier Metro station is right next door. This accommodation is also known as Brussels Hotel Sheraton, Brussels Sheraton, Brussels Sheraton Hotel, and Hotel Brussels Sheraton.
Positive Reviews
positive:
Excellent central location.
Guests rave about the central location within easy reach of many cultural attractions, as well as shopping in the City2 mall or at Rue Neuve. It is well connected by public transportation with the metro station next door and Gare Brussels Nord within a 10
positive:
Lovely rooftop pool.
Though some of the view is currently spoiled by ongoing construction, guests love the rooftop pool and sun terrace. They also appreciate the sauna and fitness centre.
positive:
Spacious rooms with comfortable beds.
Most guests describe their rooms as bright and spacious, with exceptionally comfortable beds and pleasant city views. The housekeeping staff also do a great job, as the word "spotless" comes up in many reviews. Many guests also give high marks to the fron
Negative Reviews
negative:
Not aging gracefully...
The Sheraton - Brussels is over 40 years old, and few guests fail to comment that the rooms, while clean and comfortable, are showing their age. Worn carpets, tired furnishings, outdated televisions and phones, and walls in need of repainting seem to be t
negative:
Wi-Fi costs extra...
Many guests are irritated to find that Wi-Fi is not included in the nightly rate, though some rooms offer 30 minutes of complimentary service. It is free in the lobby, however, which can results in some crowds as travellers gather there to use it.
negative:
Front desk queues...
Though most are pleased with the level of customer service they receive, some found that their concerns were not addressed as promptly or effectively as they had hoped. Others found the checking in and out process inefficient.