Hotel Ibis Milano Ca' Granda (Milan, Italy)

Visitors largely expressed positive opinions about the customer service, often describing personnel as obliging, welcoming and professional. Many diners who opted to try the breakfast enjoyed the wide selection of continental food and good coffee.

Although it was about three miles north of central Milan, guests found they could easily walk to the closest bus stops and metro stations, enabling hassle-free trips throughout the city with its sightseeing opportunities, shopping districts, museums and sports venues. Furthermore, there were several dining options in the surrounding blocks plus supermarkets nearby. Motorists said it was easily accessible by car and appreciated the proximity of petrol stations as well as the availability of parking.

The reportedly comfortable, clean and modern rooms went down well with reviewers as did the generously-sized cosy beds and dependable free Wi-Fi network. Travellers on a budget felt the usually affordable room rates were favourable compared with those in the heart of the city centre.

Some rooms were pretty small, especially when fully occupied, according to several critics. Others sometimes said they felt uncomfortably warm or cold and struggled to regulate the room temperature. Minor cleanliness issues were also encountered at times such as bathrooms that could have been more comprehensively cleaned.

Certain rooms were reportedly exposed to street noise at times. There were also occasional reports of noise from connecting rooms and corridors travelling too easily and causing a nuisance for some light sleepers.

Although many diners enjoyed their evening meals at the restaurant, some were disappointed that the service was occasionally sluggish or that opening hours were limited at times.