Hotel Residence Inn by Marriott Boston Logan Airport/Chelsea (Chelsea, USA)

The staff members were thought to be friendly and professional by many guests. Many mentioned they went above and beyond what they are used to by helping guests with things that were noticed, such as helping families getting to the shuttle. They also help

Many guests were happy with the clean environment that the hotel offered. The common areas such as the fitness room and restaurant were kept clean and well organized. Guests also liked to have their rooms and bathrooms in a clean state throughout their st

Most guests enjoyed the free shuttle bus available to the airport and train station. It was a convenient alternative to these sites that is free. Guests did not have to worry about paying for a taxi. They were also within a short distance from these place

The location did not have much to offer to guests who did not enjoy being a bit far from the city. It was also close to a highway and there was not much in terms of activities, such as restaurants and shops. The views were not necessarily scenic.

The rooms were found to be loud by guests who had neighbors above or next door. The noise was too much to ignore of people walking back and forth, furniture moving around and people talking next door. They also felt the highway and construction noise was