About Sheraton Boston Hotel
Located in the city's historic Back Bay neighborhood, the Sheraton Boston Hotel is connected to the Prudential Center and Copley Place malls. The smoke-free, air conditioned guest rooms and suites at the Sheraton Boston Hotel feature the chain's signature Sweet Sleeper beds and 55” HDTVs. Guests can swim laps in Boston's largest heated indoor pool, which features a retractable roof. The Market, located in the lobby, is open daily for breakfast, and grab-n-go lunch and dinner and proudly brews Starbucks coffee. SideBar offers a well-stocked bar and casual dining for breakfast and dinner. Baseball fans will find Fenway Park just a few blocks away. The Charles River, Newbury Street, and Boston Common are also nearby.
Positive Reviews
positive:
Excellent location.
Many guests note that the hotel is an ideal base for exploring the city on foot, with something for just about everyone within easy walking distance: the Museum of Fine Art, Newbury Street, Fenway Park, the Charles River, and much more. The trolley stops
positive:
Kudos to the staff...
Many guests give the reception team high marks for their friendly, personable service, and praise the housekeeping staff for their attention to detail. The word "spotless" comes up in many reviews, with respect to the rooms as well as the public areas.
positive:
A beautiful place to swim ...
The hotel offers the largest heated pool in Boston, and few guests fail to mention it as a highlight. Guests also appreciate the well equipped fitness centre.
Negative Reviews
negative:
Smiles are free...but Wi-Fi isn't.
Many guests are irritated to find that Wi-Fi is not included in the nightly rate, and they find the additional fee to be unreasonable given the going nightly rate.Though most guests are pleased with the level of customer service they receive, others descr
negative:
Very steamy bathrooms...
Several guests were surprised to find there are no fans in the bathroom, and found that the rooms steamed up very quickly, possibly partly due to their size. Guests typically describe the bathrooms as "tiny", even in some of the larger rooms. A few others
negative:
Do keep your voice down...
Several guests found they could easily overhear conversations in the next room, even when the neighbours were speaking at a normal volume. Others were bothered by noises from the hall, noting that the doors don't seem to seal shut very well.