New Plaza Motel (Toronto, Canada)

The majority of guests staying at the motel are positive in their appraisal of the staff. Many guests enjoy a warm welcome upon arrival, while customer service throughout their stay is said to be good.

According to reports, the motel is currently undergoing renovation work following a change in ownership. While some rooms awaiting renovation are said to be rundown and unpleasant, those that have been upgraded are said to be clean, well-appointed and a nice place to stay.

So far, no other recent positive opinion has been expressed by guests about this motel.

A number of guests have found themselves faced with a disrupted night's sleep while staying at the motel. According to these guests, beds and mattresses at the property are on the firm side, leading to back complaints for those used to softer sleeping arrangements.

Reports suggest that in-room lighting can be an issue at the motel. Past guests have reported arriving to find their lacking a complete set of lightbulbs. As such, rooms can be on the gloomier side.

Reports indicate that the motel does not offer daily housekeeping, instead offering a once-a-week or end-of-stay cleaning session. This arrangement has proven unpopular with a number of guests, mainly due to the fact that the likes of toilet paper and fresh towels inconveniently have to be sought from the motel's front desk.