Premier Inn Burton On Trent Central hotel (Burton-upon-Trent, United Kingdom)

Guests find that customer service at this hotel lives up to the Premier Inn reputation for offering excellent hospitality. The reception staff are friendly and often seem to help guests enjoy the best deals during their stay.

Low room rates are only part of why this hotel is budget-friendly. Complimentary facilities such as Wi-Fi and parking add value. The dining costs are also reasonable, especially if you take advantage of one of the available meal deals.

Guests at Premier Inns occasionally find that the attached restaurant lets down the hotel but it doesn't seem like you’ll encounter that issue here. Guests describe the food as enjoyable and reasonably priced and the service as friendly.

Although most guests found the hotel rooms clean, comfortable and spacious, occasional complaints do arise. Some guests found the tea and coffee provisions too meagre while others thought the beds were a little too hard.

A number of reviews indicate that if you are a family of five, you’ll need to book and pay for two rooms. This is despite the fact that the family rooms are spacious enough to accommodate two adults and three kids.

Several guests found that they were able to hear other guests moving around the hotel. Plus, the rooms near reception are subjected to the sound of the front doors banging shut. It’s worth requesting a quiet room and/or packing earplugs.