About Ameristar Casino Hotel
Located in Indiana and featuring a large 56,000-square-foot casino, Ameristar Casino Hotel is a three-star hotel on the shores of Lake Michigan.
This property features 288 guestrooms with in-room climate control and free Wi-Fi. Each room is also furnished with an LCD TV with HD programming, private bathroom with large tub, complimentary toiletries, plush bedsheets, a refrigerator and coffee/tea maker. Smoking, non-smoking, and accessible rooms are available.
Guests at Ameristar Casino Hotel can work out in the 24-hour gym, visit the expansive casino, or simply lounge by the fireplace in the lobby. Several meeting rooms, a business center, and computer station are available, and the hotel provides concierge services. Live performances and events are offered regularly.
There are five onsite eateries: Heritage Buffet, Bugatti’s Steak and Pasta, Stadium Sports Bar & Grill, Noodle Bar, and an afterhours diner – all offering a diverse range of cuisine.
For those wanting to venture outdoors, Jeorose Park Beach is within a five-minute walk.
Positive Reviews
positive:
Friendly staff.
Guests say that the staff at Ameristar Casino East Chicago, ranging from the front desk staff, housekeeping staff to the staff serving at the business center, is exceptional. Very helpful to guests and customer service is exceptional.
positive:
Good food with wide variety.
If you love fine dining, then you will be in good company here since the food served here is finger-licking good and of a wide variety. This hotel features five restaurants: Heritage Buffet, Bugattis Steak and Pasta, Double Down Diner and Sbarros Italian Eatery are the main restaurant each with a different theme. Guests especially recommend Heritage Buffet whose seafood dinner buffet they say is excellent.
positive:
Great rooms/impeccable housekeeping.
According to guests, the rooms here are spacious, immaculately clean, well-appointed and very comfortable. Further, housekeeping is impeccable and done to a very high standard.
Negative Reviews
negative:
Lacks basic amenities.
Despite boasting an impressive casino, guests have been rather disappointed that Ameristar Casino East Chicago lacks basic amenities such as a swimming pool and a spa which are considered almost standard for a hotel of this calibre.
negative:
Disappointment at the casino.
One of the biggest highlights at Ameristar Casino East Chicago is the modern casino where guests find modern amenities including a 12-table poker room. Several guests have, however, reported being disappointed after finding few or no guests at night. Further, a few guests have complained of being unfairly cut off by the casino staff on grounds of being a nuisance after enjoying just a few glasses of wine.
negative:
Restaurants closed on some days.
Guests have reported being disappointed after discovering that their favourite restaurants here do not open on certain days of the week.