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    Resort Cozumel Palace-All Inclusive (Cozumel, Mexico)

    Resort Cozumel Palace-All Inclusive (Cozumel, Mexico)

    About Cozumel Palace-All Inclusive

    Ready for an exotic escape? Check out Cozumel Palace-All Inclusive, an all-inclusive resort on the beautiful island of Cozumel. Guests can choose from 175 rooms and suites. Each offers amenities such as free Wi-Fi, purified water, in-room wine, a minibar, a balcony, satellite TV, digital safe, coffeemakers, air conditioning and turn down services. Some suites also feature ocean views. Hang out at one of the several pools, swim-up bar, the beach or in the lobby bar. Feeling adventurous? Sign up for a snorkeling and diving trip, or another excursion. The property offers daily and nightly entertainment and spa services as well as an on-site dive shop. A Kids Club program also is available. Four restaurants on-site offer an assortment of Italian, Asian and Mexican fare. Unlimited meals and beverages are included. This property provides easy access to all of the Palace resorts located on the island and is a 15 minute walk away from downtown San Miguel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.1
    trivago Rating Index based on 14109  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  9.2 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  9.5 / 10

    Positive Reviews

    positive:

    Superb service and staff.

    Guests have generally reviewed staff members as being friendly, competent and very helpful.

    positive:

    Great location and underwater activities.

    Cozumel is known for its beautiful snorkeling and scuba diving opportunities, and this hotel provides easy access to both. You will appreciate the fact that the hotel has its own dive shop, dive lockers and its own pier. The location of the hotel also provides easy access to the downtown area and all its shopping opportunities, which are just a short walk away.

    positive:

    Nice and airy rooms.

    Guests have described accommodations as clean and spacious; several people complimented the great views from the rooms.


    Negative Reviews

    negative:

    Food sub par.

    As is a common complaint at many all-inclusive restaurants, guests have said that the quality of food at the on-site restaurants could be improved. Some described what was offered as cafeteria-style fare.

    negative:

    Entertainment not entertaining enough.

    A few guests mentioned they were disappointed with the nightly entertainment options available. Some mentioned that the options of activities for children also were lacking.

    negative:

    Privacy not always granted.

    If you are looking for a quiet honeymoon escape, you might be slightly disappointed with a stay at this property. As is common at many all-inclusive resorts in the area, visitors have complained about being overwhelmed by the vacation planners and individuals hawking timeshare opportunities. Guests also have complained about receiving a good deal of pressure to book tours at check in. The noise level at this hotel has been mentioned several times, with comments about overly boisterous guests as well as general noise being an annoyance on the grounds all hours of the day.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Hot tub
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance Hall/lobby
    5. Lift
    6. Gym
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Indoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Snack bar
    20. Beach
    21. Laundry service
    22. Spa
    23. Public WiFi
    24. Room service
    25. 24-hour room service
    26. Organised activities
    27. Doctor on site
    28. Car hire
    29. Concierge
    30. Airport shuttle
    31. Free WiFi in public areas
    32. Infinity pool
    33. Pool
    34. Luggage storage
    35. Free WiFi
    36. Breakfast
    37. Entire house / apartment
    38. Kids' pool
    39. Hand sanitizer provided
    40. Temperature screening
    41. Masks provided
    42. Safe distance
    43. Online check-in/check-out
    44. New safety protocols
    45. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Shower
    2. Windows that open
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Cosmetic mirror
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Closet
    Sports facilities
    1. Diving
    2. Table tennis
    Food and beverage
    1. All inclusive (upon inquiry)

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Rafael East Melgar Km 1.5,  77600,  Cozumel,  Mexico
    Telephone: +52 800 986 5632 | Fax: +52 987 872 9431 | 

    Frequently Asked Questions about Cozumel Palace-All Inclusive

    • Is there a pool area at Cozumel Palace-All Inclusive?

      Yes, Cozumel Palace-All Inclusive offers 2 pool areas.

    • Are pets allowed at Cozumel Palace-All Inclusive?

      No, Cozumel Palace-All Inclusive doesn’t allow pets.

    • Is parking available at Cozumel Palace-All Inclusive?

      No, Cozumel Palace-All Inclusive doesn’t provide parking.

    • What time is check-in and check-out at Cozumel Palace-All Inclusive?

      Check-in at Cozumel Palace-All Inclusive is available from: . Check-out time is by .

    • Where is Cozumel Palace-All Inclusive located?

      Cozumel Palace-All Inclusive is located in Rafael East Melgar Km 1.5, 77600, Cozumel, Mexico.

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