Ocean Spa Hotel in Cancun, Mexico is three miles from Playa Delfines beach and four miles from Iberostar Golf Club Cancún. The hotel offers guests in-room safes and a beauty salon. The bright rooms with modern furnishings feature flat-screen TVs, en suite bathrooms and terraces or balconies with sea or garden views. Upgraded rooms add Jacuzzis. Amenities include a spa area with a sauna, a steam bath and body treatments, as well as water activities and tours. There's an outdoor pool and a tennis court. There are five restaurants, including Italian, Mexican and Asian cuisine, as well as three bars, one of which is by the beach and another poolside. Ocean Spa Hotel is a six minute walk from Acuario Interactivo, three miles from Coco Bongo Cancun and 12 miles from Cancun International Airport.
The staff members were found to be friendly and kind by most guests who enjoyed being pampered. The restaurant and bartenders would make sure the beverages and food were plenty. The staff smiles and tries to have conversations with guests to make them feel comfortable.
The rooms were found to be spacious and clean by most guests who stayed here. They enjoyed the nice amenities provided such as extra towels, coffee machines, safes and balconies. The clean atmosphere was a nice one to have during the stay.
The food was thought to be above average and tasty. The all-inclusive of the five restaurants and three bars was a great treat for most guests who did not have to worry about finding good places to dine in. The bars were also a nice option to drink as was the entertaining atmosphere.
Guests did not enjoy the towel service of the hotel and felt it was too restrictive. The towels are exchanged for numbered cards and the staff could not handle the activity in an organized manner.
Guests were annoyed at the insistence of the hotel with regards to timeshares. They were asked to sit through a presentation in order to have certain services available.
Guests felt the bar area was too small for them because it could only fit a certain number of people at a time. There were not enough seats available. Its location was also in an awkward area of the hotel, specifically in a lobby area.
Yes, Ocean Spa Hotel offers 2 pool areas.
No, Ocean Spa Hotel doesn’t allow pets.
Yes, Ocean Spa Hotel provides Parking for guests.
Check-in at Ocean Spa Hotel is available from: . Check-out time is by .
Ocean Spa Hotel is located in Blvd. Kukulcán Km 3,5, 77500, Cancun, Mexico.
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