Outstanding Customer Service.
From the moment you walk in until the moment you leave, many guests commented that they felt like the staff took great care of them. They were friendly, helpful and efficient at their jobs on site.
Located in trendy Back Bay neighbourhood, just an eight-minute walk from Skywalk Observatory, The Colonnade Hotel is known for its rooftop pool which overlooks the city. A mini fridge, coffee machine, and device docking station are just some of what guests can expect in their modern, air-conditioned room or suite. The floor-to-ceiling height windows take advantage of the city views, and the en-suite bathrooms provide complimentary toiletries. Guests staying at The Colonnade Hotel can keep fit in the gym, enjoy relaxing in the comfortable lobby lounge, and connect to the Wi-Fi for free. There is also a 24-hour reception with luggage storage facilities. The on-site Brasserie JO Restaurant serves a wide selection of french dishes throughout the day, which can be paired with a glass of wine, beer, or a deelicious cocktail. Copley Place Mall is located a four-minute walk from this hotel, and Boston Symphony Hall is seven minutes away on foot. The Isabella Stewart Gardner Museum is only two kilometres away.
From the moment you walk in until the moment you leave, many guests commented that they felt like the staff took great care of them. They were friendly, helpful and efficient at their jobs on site.
Guests often commented that the location couldn't be better. It’s within walking distance of landmarks or places like the Prudential Mall or Copley Square. It’s also near two colleges, museums and the theatre district. Even Fenway Park isn’t too far away.
In addition to clean and comfortable rooms, many visitors gushed over how wonderful the outdoor, rooftop pool is. While it is open to the public during certain hours each season, it’s also a 'guest only' pool that gets popular with travellers. If it does
A couple of guests remarked that they thought the room price was much higher than what the room was worth. Although most travellers expected to pay more, given the location, some people felt the cost was still too high.
Aside from price, a number of guests mentioned they thought the rooms were on the smaller side when compared with how much they were charged. They expected to have a bit more space than they did.
One of the complaints that rang through, even with people who liked the hotel, was there seems to be little insulation in the walls of the hotel. They warn you should be prepared to hear fellow guests walking down the hallway (or listening to snoring neig
Yes, The Colonnade Hotel offers 2 pool areas.
Yes, The Colonnade Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, The Colonnade Hotel provides Parking, Accessible parking for guests.
Check-in at The Colonnade Hotel is available from: . Check-out time is by .
The Colonnade Hotel is located in 120 Huntington Avenue, 02116, Boston, USA.
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