About JW Marriott Hotel Frankfurt
Inspired by the principles of mindfulness, JW Marriott Hotel Frankfurt is designed to let you focus on feeling a deep sense of all is well, where you can find balance right at the heart of this global city. The guest rooms and suites are among the most spacious in Frankfurt city centre, each featuring floor-to-ceiling windows with breathtaking views of the city. Worried about leaving your furry friends behind? Bring them along! Our hotel is pet friendly and welcomes trained pets for a EUR 30 per night non-refundable fee. Our hotel is directly connected to the shopping area Zeil and only 25 minutes by car from Frankfurt International Airport you have an easy and uncomplicated access to the business districts, the river Main, all museums and sightseeing spots all just in walking distance. Please note that the JW Marriott Hotel Frankfurt does not accept cash payments. Only Card payments are accepted.
Positive Reviews
positive:
Modern facilities for total convenience.
You will not spot an old facility in the public areas and the rooms. You will surely reap all the benefits of modern technology in an intimate setting. The pool, the equipment in the gym, and the spa facilities are updated. In addition, the rooms have state of the art controls for the lights and air conditioners.
positive:
Staff deserves a higher rating.
Jumeirah Frankfurt has a five-star status but the staff definitely deserves more than that. The employees cannot do more for you. They are more than willing to go the extra mile to help you, even with bizarre requests like arranging shipments and mails. In addition, they look presentable all the time and are very knowledgeable of the hotel and Frankfurt.
positive:
Fantastic entertainment is regularly offered.
It’s great that the hotel has a resident singer and band. You should not miss the live music shows at night. The delectable cocktails, wines and other beverages perfectly compliment the nice experience. Moreover, you can request any song that will perfectly match the mood you are in.
Negative Reviews
negative:
Minor issue with the hairdryers.
Operating the hairdryers is a bit complicated. You have to press and hold the button to keep it working. If you release the button, it stops working. If you get bothered by this, you can bring your own hairdryer.
negative:
Room service is quite slow.
You have to contact the room service staff more than once to have your order. It will be better to eat at the restaurants of the hotel.
negative:
Bottled waters are not replenished regularly.
Bottles of water are readily available upon arrival at your room. However, if the supply runs out, you have to notify the staff to have additional bottles of water.